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SYMPTOMS

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In Ginesys Report module, while trying to run any report from Home tab , an error appeared as follows.

Error: The requested name is valid, but no data of the requested type was found
Server stack trace:
at System.Net.Dns.GetAddrInfo(String name)
at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket()
at System.Runtime.Remoting.Channels.SocketCache.GetSocket(String machinePortAndSid, Boolean openNew)
at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.SendRequestWithRetry(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream)
at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)
at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)

Screenshot of the Error Message :

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Info

Further Observation :

  • Entire Server reinstalled and Web report also re-installed with the help of Ginesys Report folder.

  • Entire Server migrated to another system and web report also re-installed with Ginesys Report folder

    In this two cases this error occurred.

    • Web Reports server is migrated to other system.

    • Web Reports re-installed in same server.

    CAUSE

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    • Schedule Remoting Host path details is was wrong ( protocol or hostname/IP ) under Scheduler Settings of Server tab.

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    RESOLUTION

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    • Set the Schedule Remoting Host path details properly with running current report server configuration (Protocol, Hostname or IP,Port).

    • Then save the settings and click on Apply.

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