Introduction
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In this article we will describe the basic understanding and trouble shooting steps for Web Report module , those will help to understand the cause of the problem & its basic understanding to prevent such problem in future. Also it will help to avoid the unnecessary delay of tickets forwarding.
This Article is applicable for all those cases where No Web report is running or Web Report module is not opening or Some specific report module menu is not running.
Area of Troubleshooting :
Ginesys Report server or Ginesys Report Folder path identify or Location identify.
Ginapps config file checking.
Standard folder permission checking.
Report applications checking using IIS Manager.
Log searching for Advance troubleshooting.
- Basic Task :
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Basic steps to be performed at preliminary stage when any issue occurs ,
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- Basic Troubleshooting steps :
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1.Check the Server tab settings of Ginesys Report Module :
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