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The machine configuration for a new subscribers is initially estimated based on the initial count of licensed head-office user count. Hardware resources can further be optimized as and when required based on the performance of application. Since Ginesys team the application support and infrastructure support both are in Ginesys team’s work scope, so continuing with same user count if you experience any degraded performance of the application will be addressed by Ginesys team and required hardware resource scale-up will be arranged without any additional cost. It is as good as auto-scaled but without a load of additional cost.

In case of migration of existing on-premise or third-party hosted Ginesys deployment, the database volume is the additional parameter for server configuration estimation.

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The cost is directly linked with the Ginesys HO and POS (for retailers) user count. The current rate can be obtained from Sales and CSM representatives. The Ginesys Cloud Hosting service is just not a hosting service. It is clubbed with many other services like proactive Windows maintenance, as mentioned above. So, it may not be apple to apple comparison if other available cloud hosting offerings are considered.

What to be done if an existing customer wants to migrate their Ginesys deployment to Ginesys Cloud Hosting? What will be the migration cost?

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