Page Comparison

Report is Not opening

Report SYNC & IISReset command

Click on Repository tab and then run SYNC. Post SYNC operation , run the below command to reset the IIS server.

Open CMD ( with Admin privilege) > IISRESET > Press Enter.

Ginesys Data Source test connection under Server tab.

Go to Server > Data > Source > Double click on GINESYS. Then go to Connection String line & test the connection.

Report path test connection under Server tab.

Server tab > General > Main Settings > We can find the Report Path line > Test the Report path.

Ginapps.config file ( Entry for Web Report Configuration is present or not )

Find the below entries in Ginapps.config file.

GinesysWebReprts.xml file is present or not

ReportAPI page is opening individually

Open the below link in browser.

http://localhost/GinesysReportAPI/Api.asmx

ReportUI page is opening individually

Open the below link in browser.

http://localhost/GinesysReportUI/Admin.aspx

Report API Configuration using IIS server manager ( physical path of reportAPI folder, API folder standard permission, AppPool )

Open IIS server manager : Run>inetmgr>Default WebSite >Select GinesysReportAPI > At right hand side Select Basic Settings > Check the path , apppool ) .

Then right click on GinesysReportAPI >Edit permission > Check the standard permission set from below permission section.

Report UI Configuration using IIS server manager ( physical path of reportUI folder, UI folder standard permission, AppPool )

Open IIS server manager : Run>inetmgr>Default WebSite >Select GinesysReportUI > At right hand side Select Basic Settings > Check the path , apppool ) .

Then right click on GinesysReportUI >Edit permission > Check the standard permission set from below permission section.

Report SYNC is not happening

Report SYNC is happening ?

Report sync is not happening ?

Report Scheduler service is working

GinesysReportScheduler Service state

RUN > Services.msc > Find the Report scheduler service > Check is it stopped or not installed.

If GinesysReportScheduler service is not installed then you need to install it. Please follow the below reference for Service installation.

eWebReportsScheduler.exe file

eWebReportsScheduler.xml file

Schedule Remoting Host test connection ?

Enable Report Scheduling Option is True

Report Scheduler Mail is not happening

GinesysReportScheduler Service state

Test mail credentials in SMTP mailer from Launchpad.

eWebReportsScheduler.exe file

Check mail settings in eWebReportsScheduler.xml file

Check SSL settings in eWebReportsScheduler.xml file set as true or false.

eWebReportsScheduler.exe.config file settings under Runtime tag.