Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

SYMPTOMS

...

The software displays the following error "System cannot find the path specified" user is trying to run GINESYS SMTP Mail Service

CAUSE

...

One of the probable causes of the issue, is that the user does not have the required administrative privilege in GINESYS SMTP Mail Service.

RESOLUTION

...

  1. Open Services
  2. Right-click GINESYS SMTP Mail Service & click Stop (if not stopped already)

    Image Added 
     
  3. Right-click GINESYS SMTP Mail Service & click Properties

    Image Added

  4. Click the Log On tab and select This account:checkbox.

  5. Provide the username(must be an administrative user) and password and click OK to close the Properties window.

    Image Added

  6. Restart the GINESYS SMTP Mail Service again.

...

Filter by label (Content by label)
showLabelsfalse
max5
spacesPUB
showSpacefalse
sortmodified
reversetrue
typepage
cqllabel = "kb-troubleshooting-article" and type = "page" and space = "PUB"
labelskb-troubleshooting-article