A customer is an individual or business that purchases the goods or services produced by a business. Since the customer has the ability to choose between different products and suppliers, attracting customers is the primary goal of most public-facing businesses, because it is the customer who creates demand for goods and services. Businesses often compete through advertisements or lowered prices to attract an ever-larger customer base.
The details of all Customers are stored in this master and flow from it to all relevant transaction modules.
The Customer Master has multiple application operations - Add, Edit, Delete and Export to Excel.
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How to Add or Create Customer
Pre-requisites
The user's role must have theAddapplication operation enabled forSales & Distribution > Setup > Customers > CustomerinAdmin > Security > User > Roles .
Step-by-step guide
Following steps are used:
Go to Ginesys Web > Sales & Distribution > Setup > Customer.
List view of the already created customers will be shown.
Click on the Add button.
Add Customer window will open.
This window allows the addition of new Customer by capturing the following details:
Field Name
Field Description
General
Customer ID
Mandatory field which has to be manually entered by user. It cannot accept duplicate values, i.e. no two customers can have same ID .
Name
Customer name has to be entered in this mandatory field.
Alias
Optional field where some kind of identifier may be put in to makeidentification of customer easier later.
Detail Information
General (Tab)
Information
Company Type -
This displays theBusiness mode of the customer and should not to be confused with Mode of Operation.
This is a drop down list in which there are the following six options of which any one has to be selected:
Proprietorship
Partnership
Private Limited
Limited
HUF
Co-operative
Others
Industry Type -
This specifies the economic segment to which the customers' company belongs.
This is a drop down list in which there are the following five options of which any one has to be selected:
Small Scale
Large Scale
Government
Contractors
Others
Product Type
This is an optional field where the user can specify the customer's product type i.e. what the customer deals in. For example, apparel or jewellery or books etc.
Brand Name
This is an optional field where the user can specify the product's brand name.
Director / Owner name
This is an optional field for the user to specify the company's owner name or director's name.
General
Class Name
This is a mandatory field where value has to be selected from a drop down list. The list displaysclass type 'Customer' which are not extinct.
Class Type
This field automatically displays the class type of the customer once the Class Name is selected above.
AR Ledger
This is a mandatory field where value has to be selected from a drop down list. The list displays thoseledger type 'AR/AP' which are not extinct.
Transporter Name
This is an optional field where value can be selected from a drop down list. The list displays ledger type 'Transporter' which are not extinct.
Mode of Operations
Mandatory field which must be selected from a drop down list with Fixed value set as below:
Consignment - Branch Transfer
Outright Sale
Thedefault valuefor this field isOutright Sale.
Important information
For new entries,Mode of Operationremains enabled for selection, whereas modification isnot allowedonce saved.
While adding any new entries, change in Mode of Operation will clear any Sales Term and Form name specified.
In case of,Consignment modebeing selectedSpecify Sales Posting Methodis enabled and the following two options are provided, of which any one is to be selected:
Tax inclusive
Tax Exclusive
Remarks
This field allows the recording of any arbitrary information of the customer required to be recorded.
Communication
Contact person
This has two related fields;Name(name of the contact person) andMobileNumber(mobile number of the contact person). These are mandatory fields.
Address
This hassevenrelated fields:
Address -Number and name of building and road/street etc.
City -The city where the customer is located.
Std Code -Std code of the customer's location.
District -The district to which the customer's business is located.
State -The state to which the customer belongs.
Pin Code -The pincode of the customer's location.
Country -The country where the customer is located.
Address , City and Pin code are user inputs; however, City can be selectedfrom the lookup.
Rest of the fields are automatically displayed on selection of City.
Phone Number
In this section, three (3)Office numbersof customer can be recorded along with hisFax Numberand hisResidence Number.
Email
This section has the option of recording 2Email idsof the customer.
Website
The customer'swebsitelink can be recorded here.
Procurement (Tab) - These details will be required if the customer is ever treated as a supplier
Item Settings- These settings are designed to help the user set pricing policies at theitem creation level
Create item with Retail Sale Price (RSP) as <user defined value> % Markup on Std Rate, <Round off basis, user defined> in Multiples of<user defined value>
This field states how much markup on the current standard price is applied on the items' Retail Sale Price (RSP). User can also select applicable round off basis (i.e. if it would beUpper Round off,Lower Round off, orNearest Value) and the multiples in which it will be roundedwhen purchasedfromthis entity.
Create item with Wholesale Price (WSP) as <user defined value> % Markup on Std Rate, <Round off basis, user defined> in Multiples of<user defined value>
This field states how much markup on the current standard price isappliedon the items' Wholesale Price (WSP).User can also selectapplicableround off basis (i.e. if it would beUpper Round off,Lower Round off, orNearest Value) and the multiples in which it will be roundedwhen purchased from this entity.
Price Settings-These settings are designed to help the user find the actual cost prices of the item
Populate Item Basic Price
This is a drop down list with the following values of which any one has to be selected:
From Price Chart
As per definitions
If item not found in Price Chart, calculate Basic Price as Below:
Apply <User defined value>% Markdown on Item <User defined value from list of price types> <Round off basis, user defined> in Multiples of<user defined value>
In case cost of items purchased from the entity are not found in the Price Chart, then their rates will be derived from the calculations of the values in these fields.
e.g. Apply20% Markdown on ItemMRP(Maximum Retail Price);Nearest Valuein Multiples5
The various types of rates are -
Basic Rate(Last Purchase)
Effective Rate(Last Landing Cost)
Standard Rate(User Defined)
WSP(Wholesale Price)
RSP(Retail Sale Price)-Default selected
MRP(Maximum Retail Price)
Payment Settings-These settings are designed to help the user set parameters for discounts in purchase
Allow Cash Discount in AP Voucher, on Full Payment of Purchase Invoice (Checkbox)
<User defined value>%, if paid within <user defined value>days
If selected, it allows a cash discount on full payment of invoice value; with a user set percentage of discount if the payment is made within aspecified number of days.
Alert
The user input fields appearing below are only enabled on ticking the checkbox.
Once enabled, both percentage(%) and number days are mandatory.
Number of days must be within 1 to 999
Percentage has to be < 100
Document Settings-These settings are designed to help the user set the information required for the transaction.
Tax Region
Optional field for which value has to be selected from the drop down list of non-extinct Tax Regions.
Trade Group
Optional field for which value has to be selected from the drop down list of non-extinct Trade Group.
Purchase Term
Optional field for which the value has to be selected from list of non-extinct Purchase Term.
If trade group is already selected the associated purchase term will be displayed in the lookup and must be assigned by selecting it; similarly selection of Purchase Term will also populate the trade group for the term as Customer Trade Group.
Purchase Form
Optional field for which value has to be selected from the drop down list of given non-extinct Purchase Forms.
Note: For Local trade group, the form is not applicable and the selection is disabled.
Order Settings-These settings are designed to help the user set the parameters for placing an order
Purchase Order Booking Currency
Optional field for which value has to be selected from the drop down list of given non-extinct currencies. By default, base currency will be populated.
Deliver the order <User defined value> days
This field records the maximum number of days within which the delivery should be made. Optional field; can be any user defined value.
Buffer time allowed<User defined value> days
This field records the extra number of days allowed over and above the Delivery days specified above.Optional field; can be any user defined value.
Purchase Order Limit
This field records the maximum limit of order amount. Optional field; can be any user defined value.
Incoming Logistics-These settings are designed to help the user set the logistics parameters for Procurement.
Gate Entry Applicable(Checkbox)
If selected, Procurement will requiregate entry documents to be processed.
Logistics Applicable (Checkbox)
If selected, Procurement will require logisticdocuments to be processed, when goods are moving inward.
It enables several other checkboxes as below -
Field name
Description
If selected, goods moving inward would require a permit.
If selected,goods moving inward would have their quantity measured in bales.
If selected,goods moving inward would have Shipment tracked.
Alert
Shipment Tracking can be enabled Through separate Vendor Portal.
There is note at the bottom to draw attention of the user that Shipment tracking can be done through a separate portal.
Sales (tab)
Document Settings
Trade Group
Optional field for which value has to be selected from the drop down list of non-extinct Trade Groups.
Sales Term
Optional field for which the value has to be selected from list of non-extinct Sales Term.
If trade group is already selected the associated sales term will be displayed in the lookup and must be assigned by selecting it; similarly selection of Sales Term will also populate the trade group for the term as Customer Trade Group.
Sales Form
Optional field for which value has to be selected from the drop down list of given non-extinct Sales Forms.
Note: For Local trade group, the form is not applicable and the selection is disabled.
Price List Name
Optional field for which the value has to be selected from list of non-extinct Price List. The list displaysPrice List Name, Price Type, Mode, Factor and Consider Tax.
IMPORTANT
Price List can only be selected whenMode of Operationhas been provided in theGeneral (Tab)
When Mode of Operation isConsignmentthen only pricelists where tax isnot consideredwill be displayed in the list.Outrightmodes will display all price lists.
Price Type may be any one of the following values:MRP(Maximum Retail Price), Wholesale Price (WSP), Retail Sale Price (RSP), Standard rate, Effective rate and FIFO rate
Credit settings
Credit Rating
Optional field for which the value has to be selected from list of non-extinct Credit Rating. The list shows Credit Rating and Description. User can rate a particular customer on his goodwill over here.
E.g. User with very good payment track record has a higher credit rating.
Invoice due date to be considered from <User defined value> days
Optional field with user defined value; the invoice will be considered as due from the number of days defined here.
E.g. If the value in this field for a particular customer is 2 days; then the invoice raised on 1st of any month becomes due on 3rd of that month.
Interest charged for delayed payment<User defined value>%
Optional field with user defined value; the buyer can be charged a penalty interest of the specified percentage on his due amount in case of delay in delivery, depends on user discretion.
Credit Verification
Credit Rule violation depends on
Optional field for which the value has to be selected from list of rules. The rules are:
Credit Limit Only
Overdue
Credit Limit and Overdue
None
Important information
For Credit Rule - Credit Limit Only
The Credit limit amount and the Tolerance percentage will be checked for validation. In case of AP vouchers, only this Credit Rule is applicable. When this rule is applied Credit Limit field will become a mandatory field, but tolerance will remain as non-mandatory field. Only the Credit limit amount and the Tolerance percentage will be checked for validation. In case of AP vouchers, only this Credit Rule is applicable.
For Credit Rule - Overdue
When this rule is applied Overdue days field will become a mandatory field, but Overdue amount will remain as non-mandatory field. No.of Overdue days and Overdue amount will be checked for validation.
For Credit Rule - Credit Limit and Overdue
Both of the above-mentioned rules will be applied for validation purpose. The Credit limit amount, the Tolerance percentage, No. of Overdue days and Overdue amount will be checked for validation. However, in this particular credit rule, violation of any of the validations (Credit Limit or No. of Overdue days) will cause further related actions to be continued with warning or be suspended.
For Credit Rule – None
No validations will be applied, when none is selected as the rule. In case of violation of any of the validations proper messages will be displayed and further DC / Invoice / AP Voucher creations will be allowed with warning or completely stopped based on the user’s profile setting. The user profile setting to be checked: “Credit Verification Failure Alert Method”.
Invoice credit limit set to Rs.<User defined value> with Tolerance of<User defined value>%
Credit Limit- The amount till which the customer can buy on credit.For example, Credit limit is defined as 5 lakhs, then the customer can make purchases up to this amount without making any payments.
Tolerance- A buffer value to the provided credit limit. For example, Credit limit is defined as 5 lakhs, and tolerance is 10%. The applicable credit limit will now become 5 lakhs and 50 thousand.
No. of days Overdue date<User defined value>
Overdue Date- Number of days beyond which if payment of any document is due for a customer, further delivery/sale process to be restricted for the customer. For example, Max overdue days is specified as 10 days and current date is 20th October. If there is any sales invoice which became due for payment before 10th of October, then user will be restricted to create any further delivery or sale document.
Overdue Amount<User defined value>
Overdue amount- Buffer amount to be allowed even beyond overdue days.
Suppose overdue days is specified as 2 days and overdue amount is 10000. If there are only two documents of Rs. 4000 each, which became due 3 days back. Even then DC or Invoice creation would not be barred.
But if the overdue amount went beyond, like if there would have been 3 documents of Rs. 4000 each which became due 3 days back, then DC creation and Invoice creation would be barred for that customer only when the Overdue Amount limit has been crossed.
Note: In aforesaid example, profile setting for credit verification is considered to be set as ‘Stop’.
Agent Details
Agent Name
Name of the agent referring the customer.
Commission<User defined value>%
Percentage of sale valueto be paid to the agent ascommission.
Outgoing Logistics
Logistics Applicable (Checkbox)
If selected, Procurement will require logistic documents to be processed,when goods are moving outward.
Permit Applicable(Checkbox)
If selected, Procurement will require permit documents to be processed, when goods are moving outward.
Finance (Tab)
Statutory(section)
Registration Numbers
CIN No.
Corporate Identity Number or Company CIN No. of the Customer's company is to be captured here
PAN No.
ThePermanentAccountNumber of the customer is to be recorded here.
GST Category
Category of GST will be recorded here. This field is mandatory.
GST Identification No.
GST Identification No. is to be recorded here.
GST State
State of GST is to be recorded here.
VAT No.
ValueAddedTax or VATregistration number and the date of registration of the customer are noted here.
Since its a renewable document the date (calendar) field has been provided to capture the dates.
CST No.
CST = Central Sales Tax; The customer's registration number for payment of CST.The registration number and the date of registration are noted here.
Since its a renewable document the date (calendar) field has been provided to capture the dates.
Excise No.
Excise Control Code number is a PAN linked 15 digit alpha numeric registration number,the registration number and the date of registration of the customer are noted here.
Since its a renewable document the date (calendar) field has been provided to capture the dates.
Service Tax No.
The Service Tax Code Number is a 15-digit PAN linked number of the assessee.The customer's Service Tax registration number and the date of registration are noted here.
Since its a renewable document the date (calendar) field has been provided to capture the dates.
Service Tax Category
This field records the category of service the customer provides.
SSI No.
Small Scale Industry Registration Number is provided by Ministry of Micro, Small and Medium Enterprises.
Micro & Small Establishment No.
Micro & Small Establishment Number is provided by Ministry of Micro, Small and Medium Enterprises
Bank Details
Bank Name
Name of the Bank where the customer has the account used for transactions with the GINESYS user. For example, One customer may use a SBI account for transactions while another may prefer a private bank.
Account No.
The transacting Account number of the customer.
MICR Code
MICR stands for Magnetic Ink Character Recognition, a technology which allows machines to read and process cheques in a short time. MICR code is usually a nine digit code.
IFSC Code
An IFSC or the Indian Financial System Code is an 11 digit code in alpha-numeric format used by the Reserve Bank of India to identify all the Bank branches within the NEFT (National Electronic Funds Transfer) network uniquely.
RTGS Code
Real Time Gross Settlement (RTGS) is an electronic form of funds transfer where the transmission takes place on a real time basis. The beneficiary account receives the funds transferred, on a real time basis.
Cheque Label
Account name in favour of which cheque to be drawn for payment.
Ledgers(section)
Purchase Ledgers
Purchase Ledger
The Purchase Ledger is the ledger where the financial posting related to that Customer happens. The drop down box will list all non-extinctGeneraltype of ledgers. The list will displayName,Nature,Type,SL ApplicabilityandSite Applicabilityof the ledgers.
Sub Ledger
If the selected ledger issub ledger applicable, then this field is enabled and becomes mandatory. The drop down box will list all non-extinct sub ledgers tagged to the selected ledger. The list will displayName, ID, Class NameandLedger Name.
Purchase Return Ledger
The Purchase Return Ledger is the ledger where the financial posting related to that Customer happens.The drop down box will list all non-extinctGeneraltype of ledgers. The list will displayName,Nature,Type,SL ApplicabilityandSite Applicabilityof the ledgers.
Sub Ledger
If the selected ledger issub ledger applicable, then this field is enabled and becomes mandatory.The drop down box will list all non-extinctsubledgers tagged to the selected ledger.The list will displayName, ID, Class NameandLedger Name.
The Sales Ledger is the ledger where the financial posting related to that Customer happens.The drop down box will list all non-extinctGeneraltype of ledgers. The list will displayName,Nature,Type,SL ApplicabilityandSite Applicabilityof the ledgers.
Sub Ledger
If the selected ledger issub ledger applicable, then this field is enabled and becomes mandatory.The drop down box will list all non-extinctsubledgers tagged to the selected ledger.The list will displayName, ID, Class NameandLedger Name.
SalesReturn Ledger
The Sales Return Ledger is the ledger where the financial posting related to that Customer happens.The drop down box will list all non-extinctGeneraltype of ledgers. The list will displayName,Nature,Type,SL ApplicabilityandSite Applicabilityof the ledgers.
Sub Ledger
If the selected ledger issub ledger applicable, then this field is enabled and becomes mandatory.The drop down box will list all non-extinctsubledgers tagged to the selected ledger.The list will displayName, ID, Class NameandLedger Name.
Consignment ledgers
Sales Ledger
The mandatory Sales Ledger is the ledger where the financial posting related to that Customer happens.The drop down box will list all non-extinct ledgers which areGeneralin nature and ofIncome and Expensetype. The list will displayName,Nature,Type,SL ApplicabilityandSite Applicabilityof the ledgers.
Sub Ledger (Sales Ledger)
If the selected ledger issub ledger applicable, then this field is enabled and becomes mandatory.The drop down box will list all non-extinctsubledgers tagged to the selected ledger.The list will displayName, ID, Class NameandLedger Name.
Transfer InLedger
This ledger records the financial postings for the incoming goods in consignment sales.The list will displayName,Nature,Type,SL ApplicabilityandSite Applicabilityof the ledgers.
SubLedger (Transfer In Ledger)
If the selected ledger issub ledger applicable, then this field is enabled and becomes mandatory.The drop down box will list all non-extinctsubledgers tagged to the selected ledger. The list will displayName, ID, Class NameandLedger Name.
Transfer OutLedger
This ledger records the financial postings for the outgoing goods in consignment sales.The list will displayName,Nature,Type,SL ApplicabilityandSite Applicabilityof the ledgers..
SubLedger (Transfer Out Ledger)
If the selected ledger issub ledger applicable, then this field is enabled and becomes mandatory.The drop down box will list all non-extinctsubledgers tagged to the selected ledger.The list will displayName, ID, Class NameandLedger Name.
Transit Ledger
Transit Ledger records the financial posting for goods that have been sent from one location and has not yet been accounted for at its destination, in other words it is still covering the distance.This field is mandatoryonlyif the customer is a managed site. Otherwise it is optional.The drop down box will list all non-extinct ledgers which areGeneralin natureandofAsset and Liabilitytype.The list will displayName,Nature,Type,SL ApplicabilityandSite Applicabilityof the ledgers.
SubLedger (Transit Ledger)
If the selected ledger issub ledger applicable, then this field is enabled and becomes mandatory.The drop down box will list all non-extinctsubledgers tagged to the selected ledger.The list will displayName, ID, Class NameandLedger Name.
Transit Difference Ledger
The difference in amount between valuation of goods sent from one location and the valuation of goods received at the destination - this is Transit Difference. This field is mandatoryonlyif the customer is a managed site. Otherwise it is optional.The drop down box will list all non-extinct ledgers which areGeneralin natureandofAsset and Liabilitytype.The list will displayName,Nature,Type,SL ApplicabilityandSite Applicabilityof the ledgers.
SubLedger (Transit Difference Ledger)
If the selected ledger issub ledger applicable, then this field is enabled and becomes mandatory.The drop down box will list all non-extinctsubledgers tagged to the selected ledger.The list will displayName, ID, Class NameandLedger Name.
VAT Expense Ledger
This field is mandatoryonlyif the sale posting method isTax Inclusive.Otherwise it is optional.The drop down box will list all non-extinct ledgers which areGeneralin nature and ofIncome and Expensetype.The list will displayName,Nature,Type,SL ApplicabilityandSite Applicabilityof the ledgers.
SubLedger (VAT ExpenseLedger)
If the selected ledger issub ledger applicable, then this field is enabled and becomes mandatory.The drop down box will list all non-extinctsubledgers tagged to the selected ledger.The list will displayName, ID, Class NameandLedger Name.
General Ledgers(section)
Allow to Transact with These Ledgers -Apart from AR/AP ledger, if the customer has to do other financial transaction, then the respective ledger needs to be tagged in this block.
Only the General type ledgers selected here will be allowed for transaction with the selected customer.
Add Row (Button)
It adds a blank row at the bottom of the list.
General Ledger Name
The values in this field are selected from a drop down list, which displays theName,TypeandSite Applicableof the non-extinct General nature ledgers.
Extinct
If selected, it will extinct the tagging of the respective General Ledger with the customer.
Applicable Sites
Site Name
This displays the selected sitesapplicable for the selected General Ledger. Site can be selected through the Select Site button.
Site Type
This displayssite type of applicable sites.
Extinct
Since selected sites cannot be deleted, the extinct option has been provided. If required the General Ledger - Site tagging can be made extinct.
Select Site (Button)
On clicking, this button a window opens which lists all sites and site types from which user can select the sites for which the selected General Ledger will be applicable.
Clicking on thePopulatebutton, populates the selected sites in the main window.
IMPORTANT
Applicable sites will be enabled only for the selected ledgers which are Site applicable.
Applicable sites are tagged to selected General Ledger.
At least one site selection is mandatory if site is applicable for the selected ledger.
Multiple site selection allowed.
TDS(section)Although it is customary to deduct TDS for services rendered, yet jobbers and other service providers often apply and get certain relaxations on the TDS rate based on various criteria. These are attested by the exception certificates awarded by the government to a specific service provider for a particular financial year. Such details of a service provider is captured in the Exception Details section of the TDS tab.
TDS Applicable (Checkbox)
If checked,it enables the entire section.
Specify TDS Source
The source name for TDS calculation must be selected mandatorily from the drop down box. The source name is an identifier for the different TDS heads of Corporate and Non Corporate type. It is displayedfrom TDS Source Definition.
TDS Information -
Add Row (Button)
It adds a blank row at the bottom of the list.
TDS Name
Name of the tax to be deducted from TDS Section Definition.
Section
Display field which is automatically populated once TDS name is selected.
Exception Details -
Date From
Calendar field, must take value within current financial year.
Only last date entryTDS Name wise can be modified.
Date To
Calendar field, must take value within current financial year.
Only last date entryTDS Name wise can be modified.
Note:Date From≦Date To
Certificate No.
The Government of India issues a Certificate to some entities for Lower Deduction of TDS. The Certificate Number is an optional field to capture this detail if present. Duplicate number is not allowed.
Max Limit
The maximum amounttill which the exception rate of TDSprovided in the next columnwill be applicable.
For example the TDS Rate for commercial entity may be5% for upto200,000.00 and above that a general rate of10% may be applicable.
TDS Rate
The rate at which the TDS will be deducted as long as the service amount is within the exception limit.
Important information
It cannot be :
Zero
Negative
Blank - if Maximum Limit has been provided
FOOTER
Save
This button will save the Customer details.
Close
This button will close the Add Customer window.
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How To Edit Customer
Pre-requisites
The user's role must have theEditapplication operation enabled forSales & Distribution > Setup > Customers > CustomerinAdmin > Security > User > Roles .
Step-by-step guide
Following steps are used:
Go to Ginesys Web > Sales & Distribution > Setup > Customer.
List view of the already created customers will be shown.
Go to the Action > Edit button or double click on the customer to edit.
Edit Customer window will open.
The user can edit any of the details in the window except Class Name and Class Type in the General tab, provided the following conditions are fulfilled:
Warning
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IMPORTANT
Modification of 'Mode of Operation' is not allowed if -
Customer site has been created.
Sales termhas beenspecified for either a particular customer or Customer Org Site tagging, or Customer Site tagging.
Once saved with any operation type.
For Incoming Logistics Applicable, deselection of Check box is only allowed if -
Record for incoming logistics entry of the customer is not pending to be received and any option among Permit, Bale wise quantity or Shipment tracking is not applicable for the customer.
For Incoming Gate Entry Applicable, deselection of Check box is only allowed if -
Record for incoming gate entry of the customer is not pending to be received.
In General Ledger Tab for Applicable Sites, tagging cannot be made extinct if -
The tagged site has transactions with the tagged general ledger and customer then such tagging cannot be made extinct.
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Info
Note:One time master creation for section 194Q has to be done manually with tagging of all eligible TDS source and their respective TDS rate.
Reflection in
Vendor
Customer Master
Under TDS Information block, a new column has been introduced for TDS Type in Vendor, Customer, Employee and Other sub ledger master.
The TDS Name can be quickly chosen by the new TDS Type column in the drop-down list.
Note:One time effort is to be applied to mark the eligible vendors for TDS Applicable and specify the Exception Limit for the year.
Check: Sum of Invoice value already created during this year, needs to deducted from maximum exception limit, for respective vendors.
Ex: If total value of Invoice raised till 30th June is 20Lacsfor a given vendor, then exception limit for that Vendor should be 30Lacs i.e.(50L - 20L). From next year Limit should be on full value i.e. 50Lacs.