SYMPTOMS
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The software displays the following message 403- FORBIDDEN:ACCESS IS DENIED when user tries to open it for the first time after installation.
CAUSE
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Ideally IIS and ASP.Net should be activated before installation. However, in certain cases it may have been missed or even after activation ASP.Net might get deactivated automatically due to virus infestation of system etc. So the cause of the displayed error message is that the user is trying to host a .Net application after a new IIS website and app pool has been installed into the system but ASP.Net has not been activated.
RESOLUTION
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A probable resolution of this issue might be achieved by following the given steps:
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If you still face the same issue, please log a ticket with GINESYS Helpdesk at support.ginesys.in
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