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SYMPTOMS

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The software displays the following error "System cannot find the path specified" when user is trying to run any of the GINESYS Services

CAUSE

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One of the probable causes of the issue, is that the user does not have the required administrative privilege in GINESYS Services.

RESOLUTION

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  1. Open Services
  2. Right-click any one of the GINESYS Services & click Stop (if not stopped already)

     
     
  3. Right-click any one of the GINESYS Services & click Properties



  4. Click the Log On tab and select This account:checkbox.

  5. Provide the username(must be an administrative user) and password and click OK to close the Properties window.



  6. Restart the stopped GINESYS Service again.

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