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SYMPTOMS

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In Ginesys Report module, while trying to run any report from Home tab , an error message appeared on screen.

Error: The requested name is valid, but no data of the requested type was found
Server stack trace:
at System.Net.Dns.GetAddrInfo(String name)
at System.Net.Dns.InternalGetHostByName(String hostName, Boolean includeIPv6)
at System.Net.Dns.GetHostAddresses(String hostNameOrAddress)
at System.Runtime.Remoting.Channels.RemoteConnection.CreateNewSocket()
at System.Runtime.Remoting.Channels.SocketCache.GetSocket(String machinePortAndSid, Boolean openNew)
at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.SendRequestWithRetry(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream)
at System.Runtime.Remoting.Channels.Tcp.TcpClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)
at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)

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Info

Further Observation : In this two cases this error may occurred.

  • Web Reports server is migrated to other system.

  • Web Reports re-installed in same server.

CAUSE

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  • Schedule Remoting Host path details was is wrong ( protocol or hostname/IP ) under Scheduler Settings of Server tab.

RESOLUTION

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  • Set the Schedule Remoting Host path details properly with current report server configuration details (Protocol, Hostname or IP,Port).

  • Test the connection by clicking small option at the end of line.

  • Then save the settings and click on Apply.

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