SYMPTOMS
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In Desktop application user can view reports to web browser as PDF format or Html format. Sometimes user may encounter problem while trying to view or open any report to web browser. An error message as follows.
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| Info |
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Necessary Observation : The same report which we are trying to open from desktop application is properly opens from Ginesys Report module. |
CAUSE
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The known reason behind this error message is the default content of GinesysAppConfig.xml file is blank in the following path.
\Ginesys Report\ReportAPI\\Ginesys Report\ReportUI\
RESOLUTION
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Follow the below steps to resolved this problem.
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In case issue still persists then contact at Ginesys Care: https://care.ginesys.in
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