We’re excited to announce that the latest information is now available on our new site, the Ginesys One Wiki!. Visit the site for up-to-date resources and insights. We look forward to continuing to support you there!">
We’re excited to announce that the latest information is now available on our new site, the Ginesys One Wiki!. Visit the site for up-to-date resources and insights. We look forward to continuing to support you there!

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We’re excited to announce that the latest information is now available on our new site, the Ginesys One Wiki!. Visit the site for up-to-date resources and insights. We look forward to continuing to support you there!">
We’re excited to announce that the latest information is now available on our new site, the Ginesys One Wiki!. Visit the site for up-to-date resources and insights. We look forward to continuing to support you there!

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SYMPTOMS

Line Level Charge is not calculating after pressing recalculate button, at the time of item quantity modification

CAUSE

On pressing the Recalculate button, only the existing charges get calculated. In case of quantity modification, the line level charges get deleted. Since the charges are deleted, pressing the Recalculate button, is not calculating the charges.

RESOLUTION

If item quantity is modified then charge should be freshly calculated.So the Calculate button should be pressed in place of Recalculate button for charge calculation. 

This should resolve your issue, in case you face it again please contact our Ginesys Care portal - https://care.ginesys.in/ 

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