How To: Use the Return Mode is ON/OFF (Click to change) feature

Owned by
Aparajita Basu Roy
Sept 14, 2022
1 min read

The Return Mode is ON/OFF (Click to change) feature is a toggle option which enables you to set your particular system into a return only mode. This feature is used mostly for cases where there are separate terminals for return of items.

Note: The option changes to ON when you turn on the return mode and vice-versa.

Pre-requisites

  1. The users' role must have access to the Allow Return feature by enabling the app operation for the feature in Admin - Security - Roles (Cashier etc)- Access Rights - Normal POS.

  2. The item to be returned should not have crossed the stipulated period of return as mentioned in the policy.

Step-by-step guide

The steps are as follows:

  1. Open the Tasks menu (or press shortcut key F5).

  2. Click on the Return Mode is ON/OFF (Click to change) option.

  3. Scan the item or manually enter the barcode of the item in the scan bar and enter the item in the billing area.

    Note: The quantity of the item in the billing area shows negative, marking it as a return item.


    Note: The Return button in the billing area turns to Sale, as the return mode is on.


  4. Generate Credit Note.