Delivery Challan FAQ

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Delivery Challan FAQ

The new version of Delivery Challan (DC) has come along with some major changes to enhance performance and ease of use in Ginesys HO Version 12.1.0. This article attempts to answer your queries in a precise and concise manner. Please note, that it is an ongoing work based on consumer queries and our own research.

There are various scenarios explained below related to update of Delivery Challan (DC) through Auto Update:

 

I could not find Delivery Challan module in Ginesys Desktop. What should I do?

Solution: The entire Delivery Challan module has now been shifted to Ginesys Web from the desktop application from Ginesys HO version 12.1.0 . You will find the Delivery Challan - Adhoc / Against Order / Against Reservation separately in Ginesys Web > Sales & Distribution > Operations > Packing.


Will all the App Operations get allocated as before?

Cancel, Print and Print Barcode have been introduced for Delivery Web module. The previous App Operations - Add, Edit and Delete, remain same.


Will all the Profile Security get allocated as before?

There is no change in Profile Security. All remain same as before. 

 


I cannot select items other than direct barcode scanning in DC- Adhoc. What should I do?


Now, item selection mode will depend on the User Profile settings of the user. The user setting - Allow selection of item other than scanning in Delivery Challan (Adhoc) need to be selected to select items through other mode through barcode scanning. 

Path will be - Admin > Security > User Profile > Add / Edit > Sales & Distribution > Allow selection of item other than scanning in Delivery Challan (Adhoc)

 


Can I change Destination Site after item selection?

If you try to change the destination site after item selection, you will get a message - "Please remove the selected orders before changing the site.". Click on OK and remove the selected item(s) from the Item Information section. Then you can change the Destination Site. 


How Can I select set wise items in DC-Adhoc / Against Order / Against Reservation?

If you want to select item set wise, then you need to follow the process given below:

  1. Delivery - Adhoc : If you want to select set wise item in Delivery - Adhoc, change the Scan toggle button to Set in the Quick Item Selection section and put in the Set Barcode. The selected set will be populated in the Item Information section.

  2. Delivery - Against Order : If you want to select set wise item in Delivery - Against Order, then after selecting Sales Order, you can follow the same process as Delivery - Adhoc for Quick Scan. You can also select Set barcode in the Select Order Items mode same as Quick Scan. You will get the option of direct set barcode scanning in the FIFO and Alternate mode also. 

  3. Delivery - Against Reservation : Same as Delivery - Against Order. Only Alternate mode is not present here.


Can I view item details while receiving Set wise order?

Yes, you can view item details while receiving Set wise order by clicking on the expander beside the selected Set in the Item Information section. 


Can I scan both Item Barcode and Set Barcode in same challan?

Yes, you can select both both Item Barcode and Set Barcode in a same challan. 


What is Packet Barcode in General Section in DC?

In Ginesys, multiple Delivery Challans can be made against one Packet. That Packet Barcode automatically generated at the time of creating Delivery Challan. In the Packet Barcode first 3 characters are company code & last 5 characters are DCCODE.


I cannot find Online Packet Barcode Printing option after Ginesys Version Update. What should I do?

Online Packet Barcode Printing option has been removed from the Delivery Challan Web module. You will get Print Packet Barcode option in the Action menu.   


How can I select items against multiple order?

You can select items against multiple order in Delivery - Against Order through Quick Scan, Select Order Item, FIFO Mode and Alternate Mode.


I cannot find Advance Mode in DC-Against Order. What should I do?

The Advance Mode has been removed from the Delivery - Against Order Web module. You will get Select Order Item, FIFO Mode and Alternate Order items in Delivery - Against Order.


I cannot find Alternate (FIFO) Mode in DC-Against Order. What should I do?

The Alternate FIFO Mode has been removed from the Delivery - Against Order Web module. You will get Select Order Item, FIFO Mode and Alternate Order items in Delivery - Against Order.


I cannot find Allow Rate / Discount Change button. What should I do?

Allow Rate / Discount Change button has been removed from the DC Web module. Rate change is not allowed for Consignment mode in Delivery Challan. It should be Outright mode to change Rate. In Outright mode, if the Profile Setting Allow rate change in Delivery Challan is allowed in the user profile, then user can change the Rate in Delivery Challan. Click on the Price Details button to open Price Details window. You can also change Rate from this window.