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Easyrewardz is a third party CRM application which is integrated with Ginesys ERP. The application is configured in head office and after synchronization of data from head office, it is used in POS stores. This process of configuration and running the application at POS stores has been described in two phases - HO and POS side integration 

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1. Modification in ‘GinApps.config’ file. 

2. Enabling ‘Easyrewardz’ from Master Policy. 

3. Defining the configuration in Easyrewardz configuration window. 

4. Data synchronization from HO.

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[A] MODIFICATION IN ‘GINAPPS.CONFIG’ FILE

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Let’s take an example where an Easyrewardz enabled customer has billed 3 items; the bill amount is  1000, now the customer wants to redeem 100 points and in that case he will only have to pay 900/-.

USING EASYREWARDZ IN POS BILL [With Redemption Mode = MOP]

1. Open POS Bill window.
2. Click on F3 and select an Easyrewardz enabled customer.
3. Select some items.
4. Click on F8.
5. Click on Redemption Voucher in the MOP grid. [Once you click on the Redemption Voucher in the MOP grid, the Redeem button appears.]
6. Click on the Redeem button.
7. A Redemption window appears where you can check available points and redeemed points.
8. Click on the Check Available Point button to find the available points.
9. You can also redeem points using the One Time Password (OTP) feature.
10. Enter the points you want to redeem.
11. The customer will receive an OTP SMS with the code on the customer’s registered mobile number.[In case due to any reason if the customer does not receive the SMS then the cashier need to call the Easyrewardz Helpdesk and inform the matter to them. They will take further action.]
12. Type that code and click on Redeem button.
13. Points will be redeemed.

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Click here to know How To: Generate POS Bill Data & POS Bill Item Data Reconcile Automation for EasyRewardz

To go back to the main page click on the link: How To: Manage Loyalty in Ginesys Retail

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