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SYMPTOMS

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User was unable to download the Item Image instead of public IP due to some connectivity issue.

CAUSE

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Default web site Multiple IP present in Default Web Site in IIS Bound with multiple IP. Screenshot  Screenshot are given below:

 

In a normal scenario, it looks like -

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  1. Open IIS (Type Inetmgr in run window).
  2. Select default web site in left panel.
  3. Select Bindings from the right panel.
  4. This kind of window will appear.

  5. After selecting invalid bindings Remove button will be enabled in right side.

  6. Select those invalid bindings and remove.

This should resolve the issue, 

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