SYMPTOMS
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The software displays the following error message - New Data Sync session could not be created. ORA-01400: cannot insert NULL into (“HFPL”. “DXSESSIONLOG”. “RUNMODE”)- when user tries to update the software or download the update package from the update server.
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If you still face the same issue, please log a ticket with GINESYS Helpdesk at supportThis should resolve your issue, in case you face it again please contact our Ginesys Care portal - https://care.ginesys.in/
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