SYMPTOMS
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The file or module is completely accessible from the server but not accessible from the workstation.
CAUSE
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The most common cause for the above is that the software may have a different path configured in the node and the server.
RESOLUTION
RESOLUTION
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- Take a full backup of GINESYS.
- Uninstall GINESYS from node.
- Reinstall GINESYS at node.
- Re-map the application folder in the correct path.
The GINESYS application will probably run fine now.
In case it still does not work properly, please log a ticket in our Support portal - supportThis should resolve your issue, in case you face it again please contact our Ginesys Care portal - https://care.ginesys.in/
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