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File or module is not opening from workstation but it is opening from server

Owned by
Ginesys Knowledge Team
Last updated: Nov 07, 2017 by
Suchandra Nandi (Unlicensed)
1 min read

SYMPTOMS

The file or module is completely accessible from the server but not accessible from the workstation.

CAUSE

The most common cause for the above is that the software may have a different path configured in the node and the server. 

 RESOLUTION

  1. Take a full backup of GINESYS. 
  2. Uninstall GINESYS from node.
  3. Reinstall GINESYS at node.
  4. Re-map the application folder in the correct path.

The  GINESYS application will probably run fine now.

This should resolve your issue, in case you face it again please contact our Ginesys Care portal - https://care.ginesys.in/ 

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