SYMPTOMS
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The browser displays the following message Server Error in ‘/GINESYSWeb’ Application when user tries to import data through Excel in GINESYS Web.
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One of the probable causes for the error is that the file DevExpress.Web.Mvc.v15.1.dll present along with the file DevExpress.Web.Mvc5.v15.1.dll in <Ginesys Installed Drive>\GSL\GINESYS12\WebUI\bin folder.
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- Run Auto Update > Update Software (Auto Update version 10 onward)
- Run Auto Update > > Update Dependency Files (HO version 11.137.4 onward).
Reload the File Reopen the Ginesys web page in the browser (F5) and try to import again.
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| Note |
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Note: Update Software operation handles deletion of DevExpress.Web.Mvc.v15.1.dll file and downloads DevExpress.Web.Mvc5.v15.1.dll file. |
This should resolve your issue, in case you face it again please contact our Ginesys Care portal - https://care.ginesys.in/
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