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Ginesys releases regular updates of its HO application containing new features and bug fixes. The Auto-update feature allows Ginesys users to update their software easily and precisely.

Warning

Alert - Run AutoUpdate from Desktop Shortcut

Note: Remember, you must run the auto-update from Desktop Shortcut, created at the time of installation of Ginesys. If the desktop shortcut is not available, only then follow the steps below. 

...

Tip

To add the Auto Update shortcut to your Desktop, follow the steps:

  1. Go to <Installation Drive>:\GSL\GINESYS12\Shared

  2. 'Shared' folder will open. Please search for the auto update in the Search box

  3. There are two files, HOAutoUpdate.exe and HOAutoUpdate.exe.config. Since the common file extensions are not displayed the files will appear as 'HOAutoUpdate' and 'HOAutoUpdate.exe'.Right click on HOAutoUpdate and click on the Create Shortcut option.



Warning
titleAlert - You cannot update Ginesys from HOAutoUpdate2

Note: You must not create a HOAutoUpdate2 desktop shortcut. Ginesys application cannot be updated by HOAutoUpdate2.


How to Update Database?

Pre-requisites
  1. The updates must be available.

  2. Proper download source must be selected.

  3. No other user must be logged in to the system during the update.

  4. The application files must not be used by any other application during the update.

Steps:

The steps are as follows:

  1. Click on the Update Database tab.
               Image Removed

    Click on the Check For Updates button.

    Warning

    All services must be stopped after being prompted on checking for updates.

    The available updates will be displayed in the grid.
    Select the updates by ticking on the checkboxes provided beside each update.
    And click on the Apply Selected Updates button.

    InfoIf you start the

    update

    from Update Database tab, then the system will automatically go to Update Software tab.

...

Tip

During 'Software Update' a message box appears before copying the files to installation location. User needs to acknowledge that.

Steps:

  1. Click on the Update Software tab.
                      Image Removed

    Click on the Start Download button.

    Warning
    titleAlert

    Note: All services must be stopped before starting the download.

    You can see the progress of the download in the Download progress section. You will also notice the progress of the application of the program in the Apply progress section.
                 Image Removed

    Once the downloading and the application of the updates is complete, restart all the stopped services and click on the Close button.

    How to Update Dependency Files?
    Tip

    During 'Dependency Update' a message box appears before copying the files to installation location. User needs to acknowledge that.

    Steps:

    Click on Update Dependency Files tab.
                        Image Removed

  2. Click on the Download All Files checkbox.

  3. Click on Start Download button

    Warning
    titleAlert

    Note: All services must be stopped before starting the download.

  4. You will see the files being downloaded one by one.

  5. Once all files are downloaded, click on Close button. 

  6. A dialog box appears asking if you want start the services. If you want to start the services, then click on Yes or click No.

  7. Click on Close button again.

  8. How to apply Custom Patch?

    Custom patches are mainly used for data rectification or data alteration. These patches are customized for a particular user, in cases of issues which won't necessarily be faced by others. Such patches are not released through the general releases. Such patches are generally sent to HO beforehand via mail. It is recommended to download the patch file from there and make a note of the location.

    Steps:

    Click on the Custom Patch tab.
                        Image Removed

  9. Click on the Browse button. This opens the Open window.

  10. Go to the location of the downloaded patch file. Select the file and click on the Open button.



Elements of HO AutoUpdate -

Elements

Figure

Update Database

...

Image Added

Grid

...

View

Select - This is a checkbox

...

that allows you

...

select

...

versions you want your system to get updated to.

Version -

...

This field displays the version number of the updates.

CP -

...

CP stands for Compatibility

...

, a marker

...

used by the HO AutoUpdate to update to a version

...

compatible with POS

...

Release Date -

...

This field displays the date on which the particular

...

version was released.

Status- This shows current status of the update. It shows whether the update has been downloaded and applied or is in progess. 

Web CP - A marker used by the HO AutoUpdate to update to a version compatible with the Web DB

Check for Updates (

...

button)

This button

...

allows you to check for all the available updates. The new updates are displayed in the grid view

...

Apply Selected Updates (

...

button)

This button allows you to update your system with the database updates selected in the grid view.

Info

...

IMPORTANT

Ginesys requires the mandatory

...

installation of certain third party software as a

...

prerequisite. Ginesys

...

ERP Updater (version 10

...

onwards) has been equipped with a new feature,

...

Prerequisites check failed. This tool allows

...

silent installation of the required third party software if the

...

ERP Updater does not find it installed in the system.

On clicking, the Apply Selected Updates button, if any of the

...

prerequisite software is missing, it will be detected and

...

the Prerequisites check failed window will open up.

The left pane shows -

  1. The version whose update failed due to absence of

...

  1. prerequisite software.

...

  1. The Requirement column shows the

...

  1. prerequisite software not found.

  2. The Status

...

  1. column shows the status of availability of

...

  1. prerequisite software in the system to be updated and at the time of first display will necessarily be Failed.

The right pane shows -

...

  1. Details of

...

  1. the prerequisite software to be installed.

...

  1. The View Article button allows users to look up available

...

  1. knowledgebase article on prerequisite software.

  2. The Install button silently installs

...

  1. the correct software at the correct location and turns the Status column in the left pane to Passed.

The Close button closes the tool.

Note: Ginesys cannot be updated until all Failed status becomes Passed after installation of required software.

Status

...

Section

The status section displays the number of updates available and the number

...

of updates available.

To know more, scroll down.

Update Software

...

Image Added

Start Download (

...

button)

The

...

Start Download

...

button allows you to download the

...

selected software updates.

...

Image Added

Update Dependency Files

...

Image Added

Name

This field displays the name of the file that is being downloaded, or has been downloaded.

Last Modified

This field displays the last time and date

...

of the last update of the currently selected file.

Size

This shows the size of the downloading file

...

.

Status

This field shows the current status of the files. It may display downloading(if the files are

...

downloading)

...

and “downloaded(if downloading is complete).

Download

...

all Files (

...

checkbox)

This checkbox, if selected, allows you to download all the dependent third party

...

files.

Check

...

for Updated Files (

...

button)

This button allows

...

the updated files to be displayed.

Start

...

Download (

...

button)

This button

...

starts the download of

...

selected files.

Custom Patch

...

Image Added

Select Custom Patch

This feature allows you to select a custom patch and apply when needed.

Browse

...

To know more, scroll down.

...

The Browse button opens a window for selection from a list of available patches.

Apply Custom Patch

Apply Custom Patch button allows the selection of the applied patch(es).

Services and Processes

Image Added

Select

This column contains the checkboxes to select the service

...

that needs to started or stopped

Name

...

This column shows the Name of the service to be started or stopped.

Status

This column

...

shows the current

...

state of the service - Running or Stopped.

Buttons

Start All Services - This button is used to start

...

all stopped services.

Stop All Services -

...

This button is used to stop

...

all running services.

Kill All Processes - Using this button, you can stop all

...

currently running processes

...

Start Sharing - This button

...

enables folder sharing

...

Stop Sharing -

...

This button

...

disables folder sharing.

Checkbox

Select All Services - This checkbox, if selected, allows

...

all

...

services to be selected at once

...

.

...

Tools

...

Image Added

Download Update Paths

There are three (3) download

...

paths here

...

-

Downloaded Database Updates Path

...

- This is the storage location of the downloaded database updates.

Downloaded Software Updates Path

...

- This

...

is the storage location of

...

the downloaded software updates.

Downloaded Third Party Updates Path

...

- This

...

is the storage location of

...

the downloaded third party updates.

Open (

...

button)

...

- The

...

Open

...

button, beside each path, opens the location where the respective

...

downloaded files

...

are stored

...

.

Database Script Run Output Path

This

...

shows where the database script output will be shown.

Connection Timeout

This is a spinner field which helps you to increase

...

and decrease the number and adjust the duration of time after which the connection

...

will be timed out.

Database

This is a display only field

...

, where you can

...

view the

...

names of your host and

...

database.

Download Mirror

This

...

shows the different locations

...

it can be downloaded from - there are 3 options available.

Mirror 1

...

- Using this option you can directly download updates from Ginesys.

Mirror 2

...

- This option also allows you to download updates from Ginesys.

Mirror 3

...

- This option lets you download the update using Amazon Web Service (AWS).

Downloader In Use

This display field shows the location of the updates that are being downloaded. This depends on the selection made in

...

the Download

...

Mirror option.

SQL Plus Accessible

SQL Plus is an

...

Oracle utility. It helps to execute

...

database

...

updates. It generally displays the value Yes. If it

...

displays No, then the file might be downloaded but the patch would not be executed.


Tip

Go to Updating Ginesys POS Application to update POS applications.