SYMPTOMS
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“User not authorized to login. No privileges assigned.” - error message displayed when a particular user tries to login to Ginesys Desktop.
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- Login to Ginesys Desktop with Admin privilege.
- Under Admin module, go to Admin > Security Setting > Role Privileges.
- This opens the Security Settings - Role Privileges window.
- Click on the Browse button under Criteria.
- This opens the Select Role Name… window. Select the desired Role Name. Click OK.
- This opens the tree module on the right-hand side.
Right-click on the module name you want to give access to the user to. This will open a permission level box.
Select the appropriate level.
Info Note: Assigning rights to the module, automatically assigns rights to all the sub-module within it.
You can remove the rights of a particular node by double clicking on the checkbox beside it.
You can also modify the rights of a particular sub-module by selecting and right clicking on it, followed by selecting the desired level of privilege.
- If you want to assign rights to that user for other modules, repeat the same process.
- Save the changes.
- Now try to login once again with the given credentials.
This should resolve your issue, in case you face it again please contact our Ginesys Care portal - https://care.ginesys.in/
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