SYMPTOMS
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An error issue occurred while trying to restore POS backup using DBBackup.exe utility. The following message appears on screen -
GINESYS Data Restore
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An error occurred while reading the backup information.
Error: Cannot open backup device 'C:\ProgramData\GINESYS\Restore\POSFullBackup_VMRLDEDU.bak'. Operating system error 3(The system cannot find the path specified.).
RESTORE HEADERONLY is terminating abnormally.
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Then check the connectivity by clicking on Test Connection for both local database & WebDB .
This should resolve your issue, in case you face it again please contact our Ginesys Care portal - https://care.ginesys.in/
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