Page Comparison

8053 Item exchange to now allow higher priced (RSP) Items

Module:

POS - Normal POS

POS - Collection Centre

Enhancement Summary:

Scenario:

N.A.

Previously, on using the exchange option, the system restricted scanning of items which were priced higher than the returned item. But now with this update, the system will allow such exchange. 

Scenario:

The impact for such an exchange will be as follows: The discount benefit of the returned item will get posted in the exchanged item and the difference will have to be paid by the customer.

For example - 

The returned item's RSP was 3000/- which on promo of 20% discount was sold at the net price of 2500/-. Now suppose the exchanged item's RSP is 3100/-, then the system will auto apply the discount of 500/- as and make the net price applicable for this item as 2600/-. Now the difference of 2600-2500 = 100/- will have to be paid by the customer.

Item exchange will now treat the returned item's promo/discount as Item discount in exchanged Item

Module:

POS - Normal POS

POS - Collection Centre

Enhancement Summary:

Previously, in the exchanged item, all the discounts were copied as-is in the new item. This lead to analysis issues like a type of discount is currently not applicable on the new item, still it was shown as applied on the exchanged item. To clear the misunderstanding, now the system will consolidate all discounts (except loyalty) and post it as a single Item discount with specific discount description which will make reporting easier. For example, suppose in the returned item, 2 discounts were applied, promo of 100/- and Item Discount of 50/-, now with this update, the system will sum all the discounts to a single Item discount, i.e., 150/- with a particular description.

Scenario:

N.A.

Item exchange was restricted when return was done for any-store return

Module:

POS - Normal POS

POS - Collection Centre

Reported Version:

12.3.0

Scenario: