SYMPTOMS
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Production > Register > Job Receipt Detail (BILL PENDING) report may not show correct data if there were pending service invoices tagged to Job receipts.
CAUSE
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One of the possible causes of the above issue is that the Process is shown as non-chargeable in the Process Master.
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- Go to the Production > Setup > Process Master.
- Turn the Non-chargeable Process to Chargeable by clicking the drop-down menu beside the particular process.
- Save the changes.
- Go to the Production > Register > Job Receipt Detail (BILL PENDING) report.
- Click and run the report.
- Data should now be displayed correctly.
Refer the following image to understand where the changes need to be made.
If you still face the same issue, please log a ticket with GINESYS Helpdesk at supportThis should resolve your issue, in case you face it again please contact our Ginesys Care portal - https://care.ginesys.in/
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