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If you wish to change an incorrectly tagged mode of payment, or make some changes to customer information in an invoice on webPOS or mPOS, you can do so using the Bill Modification feature.

An invoice cannot be modified if:
a. Day settlement for the date of invoice is complete
b. The invoice has been marked as void


Steps to modify an invoice on Zwing webPOS & mPOS

Step 1

Search for the invoice that you wish to modify from the Invoices page and open it summary page.

Step 2

Tap on Invoice Options button ((blue star) icon in mPOS), and select ‘Modify Invoice’ option from the dropdown to open the Modify Invoice page.

Invoice Summary page of Zwing WebPOS showing Invoice Options Dropdown highlighting Modify Invoice optionInvoice Summary page in Zwing mPOS highlighting Modify Invoice option in dropdown

Modify Customer Information
Step 3

Tap ‘Edit Customer’ button ((blue star) icon in mPOS) to edit any customer information apart from the customer’s phone number.

Modify Invoice page of Zwing WebPOSModify Invoice page in Zwing mPOS

Step 4

Make the require changes in the corresponding input fields, then tap on ‘Save Changes’.

Any changes you make here will also get updated in the Customer master.

Edit Customer Information Popup over Modify Invoice page on Zwing WebPOS

Modify Payment Information
Step 5

Tap on the (blue star) icon next to a mode of payment under Original Payment section to remove it.

Payment removed on Modify Invoice page on Zwing WebPOSPayment removed on Modify Invoice page in Zwing mPOS

Step 6

Record new payments just like regular billing. You can record a single MOP to match the removed amount, or turn split mode on to record multiple smaller amount MOPs.

Payment added on Modify Invoice page on Zwing WebPOS

On mPOS, tap ‘+Add MOP’ to open the payments page to record a new payment.

Payment added on Modify Invoice page in Zwing mPOS

Step 7

After making the necessary changes, tap ‘Proceed to Review’. If you wish to exit without saving, tap ‘Discard Changes’ ((blue star) icon in mPOS).

Step 8

Review the changes made to the invoice, tap ‘Edit Modification’ if you wish to make more changes. Tap ‘Save Modification’ to save all changes to the invoice.

Review Invoice Modification page on Zwing WebPOSReview Modification page in Zwing mPOS

Step 9

In Zwing Console, you may view the Modification history of a modified bill.

To view the modification history for the modified bill, Go to Sales Invoice Details in Zwing Console to check the history of bill modifications you have made.

image-20240131-083400.png

The audit log provided above is only available in the invoice modification modules; other transactions do not allow for alteration.

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