N.A.

19697 An internal error occurred when save and close button was clicked in the Security Roles

Module:

GINESYS Web – Retail Management – Admin – Security – Role

Reported Version:

11.112.0

Scenario:

1. Go to GINESYS Web > Retail Management > Admin > Security > Role
2. Add record.
3. Click on Save and Close.
4. Record cannot be saved.

2

N.A.

20137 The Reset Site Data button in Site master of Retail Management was not working

Module:

GINESYS Web - Retail Management - Setup - Site

Reported Version:

11.112.0

Scenario:

1. Go to GINESYS Web > Retail Management > Setup > Site.
2. Open a site and go to 'Reset Site Data' option in the action list.
3. Click on 'Reset'
4. It was not working.

3

N.A.

19620 Only 50 records were getting loaded in the Master Allocation form although more records existed

Module:

GINESYS Web - Retail Management - Setup – Configure – Allocation Group

Reported Version:

11.111.0

Scenario:

1. Go to GINESYS Web > Retail Management > Setup > Configure > Allocation Group
2. Check the records in the list only 50 are showing even if more are added.

4

N.A.

19866 Replenishment sources beyond a certain number could not be added to any site

Module:

GINESYS Web - Retail Management - Setup – Manage – Site – Replenishment Source

Reported Version:

11.108.0

Scenario:

1. Go to GINESYS Web > Retail Management > Setup > Manage > Site > Replenishment Source
2. Try to add a new site or modify an existing site adding replenishment sources beyond a certain number.
3. The replenishment site cannot be added.

5

N.A.

20021 The security roles menu in GINESYS Web was not getting displayed properly

Module:

GINESYS Web - Retail - Admin - Security - Role

Reported Version:

11.110.0

Scenario:

The GINESYS Web > Retail > Admin > Security > Role menu was not showing properly.

20022 The user was unable to select Form Name in the Replenishment Source tab in the Site Master

Module:

GINESYS Web - Retail Management - Setup – Manage – Site – Replenishment Source

Reported Version:

11.111.0

Scenario:

1. Go to GINESYS Web > Retail Management > Setup > Manage > Site > Replenishment Source
2. In the Assigned Replenishment Sources with Item section attempt to select the Form Name from the drop down menu.
3. Form Name cannot be selected.

20197 The Sales Person Assignment Option remained disabled if no records are existing in the assignment form even when the user had the required privilege

Module:

GINESYS Web – Retail Management – Security – Process – Sales Person Assignment

Reported Version:

11.111.0

Scenario:

1. Login with User id which has privileges for sales person assignment
2. Go to GINESYS Web > Retail Management > Security > Process > Sales Person Assignment
3. Attempt to assign sales person.
4. It is disabled if there are no records in the form displayed.

20567 Only one item detail was showing in POS bill item view, although there was space for more

Module:

GINESYS Web – Retail Management – Operations – Explore – POS Bill View

Reported Version:

11.112.1

Scenario:

1. Go to GINESYS Web – Retail Management – Operations – Explore – POS Bill View
2. Select a bill with multiple items
3. Only one item detail is shown.

20059 GINESYS Web - Retail Dashboard was loading slowly

Module:

GINESYS Web – Retail Management

Reported Version:

11.111.0

Scenario:

1. Go to GINESYS Web > Retail Management
2. It is loading too slowly

20047 In some cases,  loyalty points earned against a LP card did not show in POS

Module:

POS – Normal POS
POS – Collection Centre

Reported Version:

1.111.0

Scenario:

1. Create a manual loyalty point’s card.
2. Make a bill against the loyalty point card.
3. Run the sync in the store.
4. Run the sync in Ho.
5. Again run the sync in Ho.
6. Check the points for the loyalty point’s card in the store.

19698 In the analytics report for MOP the GV denominations were wrongly displayed

Module:

POS – Back Office – Analytics (MOP)

Reported Version:

1.108.0

Scenario:

Run the POS Analytics report for MOP
GV denominations are showing incorrect.

19024 Debit note could not be issued from Collection Centre if the user did not have rights of usage in Normal POS mode too

Module:

POS – POS as Collection Centre

Reported Version:

1.109.2

Scenario:

In collection center, when user was trying to take deposit by tagging a debit note which was pending against the customer, then the Issue Debit Note button remained disabled. It was getting enabled only for positive value.

Suppose a debit note of INR 5000 was tagged and the customer paid Rs 1000 then INR (5000 - 1000 = 4000) was still due and therefore was in negative value. So a new debit note had to be issued but user was unable to generate new debit note against this. However from back office everything was working fine.

20355 OTP screen was not showing when a held bill was recalled

Module:

POS – Normal POS
POS – POS as Collection Centre
POS – POS as Delivery Slip

Reported Version:

1.112.0

Scenario:

1. Add an item to a new Bill.
2. Tag a customer with a loyalty card.
3. If the customer card benefit has OTP enabled then an OTP verification Screen will come.
4. Cancel the OTP Screen.
5. Hold that POS Bill.
6. Recall the held POS Bill
7. No OTP Screen is displayed.
8. Discount is already given while Pressing F8

20052 Failed constraint error displayed while printing Goods Receive at POS in some cases

Module:

POS – Back office – Transactions – Goods Receive

Reported Version:

1.110.0

Scenario:

1. Create Goods Receive documents with items belonging to the same division but different departments and reconcile all the items.
2. Attempt to print the document.
3. The attempt fails and a failed constraint error is thrown.

19587 Pending Purchase Order Auto-email was not generating

Module:

GINESYS Launchpad – Mail Notification

Reported Version:

11.111.0

Scenario:

Mail Notification for Pending Purchase Order is not generating.

20472 Number of items in Packet not showing correctly in Goods Receive Advice at POS in some cases

Module:

POS – Back office – Transactions – Goods Receive Advice

Reported Version:

1.104.0

Scenario:

In some cases, number of items in Packet not showing correctly in Goods Receive Advice at POS.

21073 GV Booklet or Voucher was reflected in new voucher list and could be re-issued if needed

Module:

GINESYS Web – Retail Management – Gift Voucher – Voucher Management

Reported Version:

11.110.0

Scenario:

1. Open GV Journal in add or edit mode; observe that even already issued GV booklets are showing.
2. Enter any already issued booklet/voucher
3. Save the GV Journal.

20841 The progress bar was not showing while the card was being created

Module:

GINESYS Web – Retail Management – Loyalty – Card Type

Reported Version:

1.109.0

Scenario:

1. Go to GINESYS Web > Retail Management > Loyalty > Card Type
2. Click on Create Card option under Actions button.
3. Add all details.
4. Click on Generate button.
5. Progress icon does not show.

20061 Shipment Portal user was being able to generate request even if the request date is not within the PO valid from & Valid To date

Module:

GINESYS Web – Shipment Tracking – Order – Purchase Orders

Reported Version:

11.110.0

Scenario:

1. Go to GINESYS Web > Shipment Tracking > Order > Purchase Orders
2. Click on Create Shipment Request Advice button
3. Select an expired Purchase Order.
4. Attempt to generate request advice is successful although PO dates are already gone.

20604 The Auto-email related to goods returned from POS to HO was not shooting

Module:

GINESYS Launchpad – Mail Notification

Reported Version:

1.108.1

Scenario:

If the logistic related information was missing for the sales return report, the mails were not generated.

18439 The daily summary report was not opening at POS

Module:

POS – Back Office – Reports – Daily Summary

Reported Version:

1.107.0

Scenario:

1. Go to POS > Back Office > Reports > Daily Summary
2. The Daily Summary Report did not open.

18071 Logs for automatic data sync where located at a different folder

Module:

GINESYS POS – Administration – Data Exchange

Reported Version:

1.108.1

Scenario:

Previously data sync logs for automatic and manual syncs were written in different locations making it troublesome to find them.

Resolution/Workaround:
Currently all data sync logs whether automatic or manual are written at C:\ProgramData\GINESYS\Logs\GINESYSSchedulerService

19188 Backdated entry restriction message for Petty Cash Bill was not appropriate

Module:

POS – Back Office – Transactions – Petty Cash

Reported Version:

1.104.0

Scenario:

1. Go to POS > Back Office > Transactions > Petty Cash
2. Attempt to make a back dated entry.
3. The inappropriate warning message - "Back dated entry not allowed. Please check the document date." - is shown.

Resolution/Workaround:

The message has been changed to - “You are not allowed to add or modify any transaction of this date as per your current policy setting.
Allowed backdated entries (in days): <POLICYVALUE>”

19932 In case of multiple exception rules being specified for single benefit, only the first exception was being applied

Module:

GINESYS Desktop – Retail – Sales Promotion – Define Promo

Reported Version:

1.112.0

Scenario:

Suppose the Benefit involved in the promotion is the generic discount of 10%

Now the promo is defined such that there are two exceptions

1st Exception: If Divison is : "Ladies Western" and Section is : "UPPER" then discount will not be applied

2nd Exception: If CAT2 is having word "FRESH" then the discount will be 10%.

Now, the issue was that if the item falls under both groups that is it is a Ladies Western Upper garment which is grouped under Fresh, then the last exception (CAT2 : FRESH ) is not working.

20840 'Resend OTP' was not working while ER redemption - Points were redeemed from customer’s account but discount was not applied on bill

Module:

POS – Normal POS
POS – POS as Collection Centre

Reported Version:

1.111.0

Scenario:

Customers are not being able to get benefits of ER loyalty points. While redeeming when “Resend OTP” is employed, points are deducted from customer’s account, but the discount is not applied on the bill.

15499 Reserved Keywords in computer/ terminal name was causing problems in log folder creation

Module:

GINESYS POS – Administration – Terminal

Reported Version:

1.104.0

Scenario:

A folder cannot be created named with any of these keywords : CON, PRN, LPT, AUX, NUL, COM1, COM2, COM3, COM4, COM5, COM6, COM7, COM8, COM9, LPT1, LPT2, LPT3, LPT4, LPT5, LPT6, LPT7, LPT8, and LPT9.

These keywords are used by Windows internally and are reserved Keywords. CON is used for CONSOLE, PRN for PRINTER, LPT’s for PARALLEL PORTS etc.

For more details refer to –

https://social.technet.microsoft.com/Forums/windows/en-US/e22c021d-d188-4ff2-a4dd-b5d58d979c58/the-specified-device-name-is-invalid?forum=w7itprogeneral

20574 EazyRewards Coupon redemption failed showing error - "The source contains no Data Rows"

Module:

POS – Normal POS
POS – POS as Collection Centre

Reported Version:

1.112.0

Scenario:

1. For billing, select an item which is defined as part of assortment for both ER Coupon Redemption and an ongoing promotion.
2. Ensure that in the coupon “Allow Redemption On Promotional Item” box is unchecked.
3. On attempting redemption, "The source contains no Data Rows" message is displayed.

Resolution/Workaround:

An appropriate message has been provided so that the reason for redemption failure is understood.
Current Message - "Coupon cannot be redeemed on the assortment item(s) as current coupon offer configuration restricts coupon redemption on promotional item."

20976 When the report was generated, unnecessary numbering was appearing below the "Cash Summary" section

Module:

POS – Back Office – Reports – Daily Summary

Reported Version:

1.110.0

Scenario:

1. Go to POS > Back Office > Reports > Daily Summary
2. Run the report
3. Observe the redundant numbering in the Cash Summary section