Introduction: In our ongoing effort to improve user experience and efficiency, we are introducing new features to enhance sorting preferences on the Orders View Page. These enhancements aim to provide users with greater control over how they view and manage orders while optimizing their workflow.

Open

Goals: Our primary goals with this feature are to:

1. Enhance user experience by allowing the persistence of sorting preferences.

2. Provide Admin users with the ability to save default sorting options.

3. Improve efficiency by automatically applying saved sorting preferences.

How it Works: Users primarily access the Orders View Page to manage orders. With the new sorting preference setting, users can now customize how they want their orders to be sorted, whether it's by Created Date or SLA (Service Level Agreement).

For Admin Users: Admin users have the ability to save a preferred sorting option, which will be applicable for all users. This setting can be accessed under Module: Accounts → Orders → Order Settings. Admins can choose from a list of predefined sorting options, including Created Date (Newest/Oldest first) and SLA (High to Low/Low to High).

For All Users: Once an Admin user selects a sorting option, it becomes the default sorting preference for all users. This preference is stored in the companies.settings and automatically applied to all pages within the Orders View. Users can still manually change the sorting preference using the "Sort By" option if needed.

Optimized Sorting Logic: The sorting preferences are designed to be retained even when users apply filters on the Orders View Page. This means that the chosen sorting preference persists even if users apply filters using the main mega filter dropdown or filters under table headers. Filters will be applied alongside the selected sorting preference, ensuring a seamless user experience.

Conclusion: By introducing customizable sorting preferences, we aim to provide a more tailored and efficient experience for all users interacting with the Orders View Page. This feature empowers users to optimize their workflow according to their specific needs, ultimately improving productivity and satisfaction across the board. We look forward to your feedback as we continue to refine and enhance our platform to better serve your needs.