"Ginesys workstation is not found installed in this system, Ginesys Desktop can run only if Ginesys workstation is installed."- when trying to open Ginesys LaunchPad from HO workstation or terminal.

SYMPTOMS

An error occurred while trying to open Ginesys LaunchPad from HO workstation. The following messages may appear after user tries to login into the application.

Ginesys workstation is not found installed in this system, Ginesys Desktop can run only if Ginesys workstation is installed.

CAUSE

Ginesys launchpad shortcut icon created directly from the mapped shared folder without installing the workstation application.

RESOLUTION

Install Ginesys HO workstation using WKSetup file. In case the workstation is already installed and still the issue is coming, that means the installation has been corrupted for any reason, may be due illegal shutdown. Please uninstall Ginesys Workstation from Add Remove Program menu and do a fresh installation.

Please refer the below mentioned article for Workstatioon installation.

https://ginesys.atlassian.net/wiki/spaces/PUB/pages/389644327

This should resolve your issue, in case you face it again please contact our Ginesys Care portal - https://care.ginesys.in/

How To: Install work station or terminal in Ginesys HO

https://ginesys.atlassian.net/wiki/spaces/PUB/pages/389644327

HO WS - "License service is either not installed or not running. Please use system manager utility to resolve your issue." - when trying to open Ginesys LaunchPad from all HO workstation or terminal

https://ginesys.atlassian.net/wiki/spaces/PUB/pages/1917943971

HO WS - "License service is either not installed or not running. Please use system manager utility to resolve your issue." - when trying to open Ginesys LaunchPad from single HO workstation or terminal

HO WS -"The drive or network connection that the shortcut ‘GINESYS.Ink’ refers to is unavailable. Make sure that the disk is properly inserted or the network resource is available"- when trying to open Ginesys LaunchPad from HO workstation.