806 Error Message :Cannot Save record:..........Challan No. (DC No)/Challan Barcode ( Challan Barcode ) is for Managed Site Name - Error message is displayed when Transfer Out through Transit via is created
Module:
Sales and Distribution - Operations - Orders - Sales/Transfer Road
Reported Version:
12.6.7
Scenario:
Create 2 Organization Sites (Eg. "Turtle Ltd Mumbai" and "T fashion group Private Limited Ltd") and one Managed Outright Site.
Tag the Organization sites as replenishment sites of the Managed Site.
Create a DC with an Organization Site as Source site and Outright site as Destination Site.
Create TO with same Organization Site as Source site and other Organization Site as Destination site.
Try to Save it.
Observe that the following error message is displayed -
Error Message : Cannot Save record: Reason: The following Challan(s) are invalid Challan No. (DC No)/Challan Barcode ( Challan Barcode ) is for Managed Site Name
2
993
N.A.
993 Short/Excess quantity not getting updated in Sales Return table after performing Ad-hoc Sales Return for store site
Module:
Sales and Distribution - Operations - Invoicing - Sales Return
Reported Version:
12.6.0
Scenario:
1.The user creates the GRT entry from Store. 2. The GRT has one packet with Item A, B, C with quantity, 3, 3,3 respectively. 3. When the user receive the GRT in Sale return as qty for A, B, C item was 2,2,2 respectively. 4. But the user found the extra item D in the box as 1 QTY. 5. When the user return extra quantity Short/Excess quantity not getting updated in Sales Return table.
3
1141
1141 Unable to find the barcode levels on the screen while printing
Go to Inventory > Product Definition > Setup > Print barcode.
Select the some of the items (For example - A1000, A1001,A1002 with 10 quantity each).
Select the control file and print the barcode.
4
1197
1197 Tax incorrectly calculated for edited Purchase Debit Notes when pushed to EaseMyGST
Module:
Admin - Utilities - Process - Sync to EaseMyGST
Reported Version:
12.6.2
Scenario:
1. Create a Purchase debit note 2. Ensure that Tax is properly calculated. 3. Now open the document and save it again 4. Now observe that when Purchase DN is synced to EaseMyGST, the taxes are not reflected.
5
1220
1220 While selecting consignee in Outgoing LR, the respective Transporter is not showing
Module:
Inventory - Logistics - Outgoing - LR
Reported Version:
12.6.2
Scenario:
Go to Vendor master and provide a transporter against a particular vendor.
Now open Outgoing LR, add that particular vendor into the consignee field.
Observe that the Transporter is not getting populated.
6
1232
1232 Unable to open Transfer In in edit mode when source is extinct
Module:
Sales & Distribution - Operations - Transfer - Transfer In
Reported Version:
12.2.2
Scenario:
Go to Sales & Distribution > Operations > Transfer > Transfer In.
Select the document in which the Source site has been extinct.
Try to open it in edit mode.
Observe that document can not be opened.
7
1235
1235 Put Away and Take away entries are getting posted twice from multiple session
Module:
Inventory - WMS - Transaction - Put Away Inventory - WMS - Transaction - Take Away
Reported Version:
12.6.4
Scenario:
Go to the Put-Away and Take Away module.
Create an entry without posting.
Open the same entry from multiple sessions or terminals.
Post the entry.
Observe that it is getting posted twice.
8
1238
1238 After saving the entry the cursor is not showing on the current screen
Module:
Finance - Operations - Vouchers - General Voucher
Reported Version:
12.6.4
Scenario:
Create a General voucher entry.
Provide all required details and save it.
Observe that cursor is not showing after saving on the current screen.
9
1249
1249 When multiple documents are being tagged in Tag Transfer Document window, the amount is showing wrong in edit mode of Outgoing LR
Module:
Inventory - Logistics - Outgoing - LR
Reported Version:
12.6.2
Scenario:
Go to Inventory > Logistics > Outgoing > LR.
Provide all the required values.
Open the Tag document window, and tag the multiple documents( For example - Basic amount, gross amount and the net amount should be different in the tagged document).
Save the entry.
Again open the document in edit mode and then open the Tag Transfer Document window.
Observe that the amount is showing wrong value (For example - it is showing the basic value of the document).
10
1257
1257 While searching an item in the 'Speed search' option, the full category name is not showing in the list
Module:
Speed search of any module
Reported Version:
12.6.6
Scenario:
1. Create a category by using special character (ex - ", &). 2. Create an item by using that category name and also fill the categories. 3. Now go to speed search option and search that item. 4. Observe that the category names are not showing properly.
11
1258
1258 While releasing Service invoice Against Document, TDS journal entry no is showing connected site-wise instead of document owner site-wise
Module:
Procurement - Operations - Service / Expenses - Service invoice Against Document
Reported Version:
12.6.5
Scenario:
Go to Procurement > Operations > Service / Expenses > Service invoice Against Document
Provide the all required values and save the service document entry with TDS applicable.
Now release the document from the list page.
Observe that TDS Journal entry no is showing connected site-wise instead of document owner site-wise.
12
1260
1260 In Delivery Challan Adhoc, the user is unable to change rate in Price Detail window for same item
1. Go to Delivery Challan Adhoc module, 2. Provide all the required values. 3. Scan Item 'A' and open the price detail window to change the rate. 4. Scan the same item 'A' and open the price detail window to change the rate for the second-row 5. Observe that the value changes, not in the second row, but for the first row only .
13
1261
1261 "Transporter(s) GST Identification No is different to that of the Consignor/ site(s) GST Identification No. Do you want to proceed "? - Error message is showing when value in "To Pay"
1. Go to the Incoming LR module. 2. Select Consignor having GSTIN State Code is '19' 3. Select Transporter GSTIN State Code is '20' 4. "To Pay" field is mapped as "Yes" and provide the all required value. 5. At the time saving incoming LR, Display message : "Transporter(s) GST Identification No is different to that of the Consignor/ site(s) GST Identification No. Do you want to proceed "?
14
1269
1269 "could not execute query ..." - Error message is displaying while trying to modify Plugin Manager
Module:
Retail Management - Setup - Plugin Manager
Reported Version:
12.6.6
Scenario:
Go to Retail Management > Set up > Plugin manager.
click on Add button and provide all required details.
Allocate required sites and save them.
Now extinct one allocated site from the site master.
Now open the previously created entry in edit mode from the plugin manager and try to save it.
observe that the following error message is being displayed - "could not execute query ...".
15
1272
1272 Issued quantity for the component is not getting returned when user receives more than one quantity of alternate item
Module:
Production - Operations - Process - Job Receipt
Reported Version:
12.3.2
Scenario:
Scenario 1:
Create a job order with components supply type as Pull-on order (Tolerance <> 0.)
Create a job receipt with an alternate item of more than 1 quantity. The Return block window is populating blank.
Try to save the Job Receipt.
Observe that following restrict message is being shown - "Required quantity cannot be less than issued qty".
Scenario 2:
Create a job order with components supply type as Pull-on order. (Tolerance =Blank).
Create a job receipt with an alternate item of more than 1 quantity. The return block window is populating blank.
Now save the Job Receipt.
Observe that it is getting saved without any message but with a blank return quantity block
16
1273
1273 Department search (F2) is not working in Item master
Module:
Create Item window
Reported Version:
12.6.4
Scenario:
Open the create item window in GRC, Purchase Order, and Item creation module.
Select the department.
Observe that Department search is not working.
17
1278
1278 TDS Section is not getting updated while the user modifies the TDS section in TDS Section definition
Module:
Finance - Operations - TDS - TDS Journal
Reported Version:
12.6.4
Scenario:
Create TDS Section Definition as TDS 192A
Create TDS Journal against TDS Section Definition as TDS 192A.
Now change the TDS Section name to TDS 194Q.
Open the Save TDS Journal then the list page is showing the updated TDS Section ( From TDS Section definition) but in the document is showing the saved value.
Now the user changes the same TDS name for updating the new section and save the entry.
Retrieve the TDS Journal Entry, the TDS section is not updated.
18
1280
1280 "Cannot Save record: Reason: maximum number of expressions in a list is 1000" - Error message is showing in Job Receipt
Module:
Production - Operations - Process - Job Receipt
Reported Version:
12.6.6
Scenario:
Create a Job Order by taking 1000 items.
Create a Job Receipt against that Job Order and Save it.
Observe the following error message is showing - "Cannot Save record: Reason: maximum number of expressions in a list is 1000".
19
1282
1282 Data is not showing in the proper column while downloading CSV file for Item creation and modification
Module:
Admin - Utilities - Manage - Data Import
Reported Version:
12.6.6
Scenario:
Go to Admin > Utilities > Manage > Data Import.
After downloading CSV file open that file.
Observe that Data is not showing in the proper column.
20
1283
1283 Purchase Order Status is not getting updated properly when user untags the Gate entry
Create an amount basis charge which can be modified and tag it to a Term master.
Now create two Purchase Orders.
Create a GRC where select one of the Purchase order in Select Order Item option.
Now scan two adhoc items.
Again select the another Purchase Order.
Now calculate charge.
Open the amount based charge and provide the factor.
Observe that value is not showing properly.
23
1287
1287 Unable to scan the item when Pending Quantity is less than 1 in Job Receipt
Module:
Production - Operations - Process - Job Receipt - FIFO mode
Reported Version:
12.6.6
Scenario:
Go to the Production > Operations > Process > Job Receipt > FIFO mode.
Provide all required values.
Open the FIFO Mode window.
Scan the item (For example - Pending quantity is 5 and Receive quantity is 1).
Observe that item can not be scanned when pending quantity is less than 1.
24
1288
1288 Scheme doc number is not being auto populated in AP voucher
Module:
Finance - Operations - Vouchers - AP voucher
Reported Version:
12.6.6
Scenario:
Assign only one scheme doc number to AP voucher.
Go to AP voucher form and save one transaction.
Observe that Scheme doc number is not being auto populated.
25
1289
1289 "Cannot Save record: Reason: transaction rolled back check constraint (HSLP.C_FINCOSTTAG_CHECK) violated" - Error message is displaying while trying to save Owned Store Sale
Module:
Owned store sale
Reported Version:
12.6.6
Scenario:
Create an item with general ledger applicable.
Tagged General Ledger should be cost center applicable.
Now create an Owned Store Sale from Retail Sale by scanning that item.
Now calculate the charge and try to save it.
Observe that the following error message is being displayed - "Cannot Save record: Reason: transaction rolled back check constraint (HSLP.C_FINCOSTTAG_CHECK) violated".
26
1290
1290 All agents are not showing properly in AP Workbench module
Module:
Finance - Operations - Vouchers - AP Voucher - Workbench
Reported Version:
12.6.6
Scenario:
Create two Vendors (For example - First one is Supplier and second one is Agent and provide same AR/AP ledger).
For Supplier, go to Sales tab and assign that agent into Agent Name option.
For Agent, keep the Agent Name option blank.
Now go to AP Voucher workbench, Select that ledger which is mentioned in Vendor master for those previously created vendors.
Click on the dropdown list of Agent.
Observe that all Agents are not showing in the list.
27
1291
1291 Unable to populate Sites in Vendor master
Module:
Procurement - Setup - Vendors - Vendor
Reported Version:
12.6.6
Scenario:
Choose such two sites (For example - site codes are like 11 and 1 or 22 and 2).
Now create a General Ledger and tag those Sites in that General Ledger.
Now Create a vendor and tag that General Ledger.
First assign one Site(For example - Assign Site whose site code is 11) and then save it.
Again open that Vendor and assign the other site in the General Ledger.
Observe that second site is not being populated.
28
1294
1294 While providing BRS date in Bank Reconciliation form, the "Expected Bank Balance" is not getting changed
Module:
Finance - Operations - Vouchers - Bank Reconciliation
Reported Version:
12.6.6
Scenario:
Open BRS form and set bank information and date range.
Attempt to provide reconcile date against some transaction.
observe that "Expected Bank Balance" is not getting changed.
29
1297
1297 Although Print preference is selected as NONE, blank print preview is showing while saving general voucher
Module:
Finance - Operations - Vouchers - General Voucher
Reported Version:
12.6.7
Scenario:
Go to Finance - Operations - Vouchers - General Voucher.
Select Add button
Go to print preference and set NONE as action on save
Now create a voucher and save it.
Observe that a blank page is opening and then showing 'no output generated'.
30
1299
1299 Finance Report data was not getting proper for Online Sale (OMNI Channel Sale)
Module:
Finance Report
Reported Version:
12.6.6
Scenario:
1. Create an Online sale over the period where item level GL is configured 2. Try to view the Finance report say Trial Balance 3. See that some discrepancy is found on the report.
31
1300
1300 "Error message: Cannot read record Reason: divisor is equal to zero" - Error message is showing while searching for any Sales Return Document in Delivery Challan (Adhoc)
Module:
Sales & Distribution - Operations - Packing - Delivery Adhoc
Reported Version:
12.6.6
Scenario:
Go to Sales & Distribution > Operations > Packing > Delivery Adhoc.
Provide Return No as 'Sales Return' and other required fields.
Now try to select an item whose sales return quantity is zero.
Observe that the following error message is being displayed - "Error message: Cannot read record Reason: divisor is equal to zero".
32
1311
1311 Only 50 stores are not coming, in the Destination Site List of Manual Item Allocation, although more than fifty are active
1. Create more than 50 managed sites in the application and publish it. 2. Go to Manual Item Allocation module. 3. Observe that all the stores are not coming in the LOV for Destination Site, only 50 stores are displayed.
33
1313
1313 "An internal error occurred during your request!" - Error message is showing while using the after filter on Invoice Date in Sales Invoice
Module:
Sales & Distribution - Operations - Invoicing - Sales Invoice
Reported Version:
12.6.0
Scenario:
Go to Sales & Distribution > Operations > Invoicing > Sales Invoice.
Apply filter ('After') on Sales Invoice Date.
Observe that the following error message is being displayed - "An internal error occurred during your request!"
34
1316
1316 Hostname and IP address column is not showing values
Module:
License Manager
Reported Version:
12.6.6
Scenario:
Go to License Manager.
Open Connected User tab.
Observe that value of Hostname and IP address column is not showing.
35
1317
1317 Barcode is not printing in serial order
Module:
Inventory - Product definition - Barcode Printing
Reported Version:
12.6.7
Scenario:
Go to Go to Inventory > Product definition > Barcode Printing (Import barcode from text file).
Add repeated barcode and print it.
Observe that barcode are not printing in serial order.
36
1319
1319 The net amount is showing blank on the PO form for all POS (Local Purchase)
Module:
Procurement - Operations - Orders - Purchase Order
Reported Version:
12.6.7
Scenario:
1. Set the System resolution as 1024 x 768. 2. Set the Browser Zoom in 90%. 3. Create PO and calculate Charge. 4. Observe the net amount is showing blank.
37
1321
1321 "Cannot Save record: Reason: Invalid Charge amount for Item: KCC181647" - Error message is showing when discount percentage on Net amount has decimal place while saving Purchase Debit Note and Credit Note
1. Create a Percentage basis charge for discount. 2. Tag that charge into a Term and tag that Term into a Vendor. 3. Create a Purchase Debit/Credit Note against that Vendor. 4. Click on 'Calculate Charge'. 5. If the value of discount percentage on Net amount is decimal place, the system will throw an error message -
"Cannot Save record: Reason: Invalid Charge amount for Item: KCC181647"
38
1322
1322 User Profile is getting changed and Default Profile is showing for every user in Edit mode of User
Module:
Admin - Security - Users - User
Reported Version:
12.6.7
Scenario:
1. Create an user and provide Profile other than 'Default' and save.
2. Check in list view page, the Profile is showing correctly (which has been given).
3. Now open the same user in edit mode.
4. Observe the profile is getting changed and it is showing 'Default'.
39
1324
1324 Slowness at Conversion Production module
Module:
Inventory - Operation - Conversion - Production
Reported Version:
12.6.7
Scenario:
1. Add a Production entry. 2. Import 50 items through import barcode. 3. Save the entry. 4. Check it is taking too much time to be saved.
40
1329
1329 Agent is not populating against Vendor in GRC module
Module:
Procurement - Operations - Goods In/Out - Receive
Reported Version:
12.6.7
Scenario:
1. Create more than 25 agents.( Drop-down list shows 25 at a time). 2. Create a vendor(Supplier) and tag 26th number agent to the Vendor. 3. Now add a GRC and add this Supplier into it. 4. Observe the agent is not showing against that Vendor.
41
1331
1331 "Subsequent process order has been raised. Unable to delete" - Error message is showing while trying to delete the Process Name in the edit component of Working Plan
Module:
Production - Operations - Planning - Working Plan
Reported Version:
12.6.7
Scenario:
Create a working plan and add items.
Select Edit Components.
Add Process name and Sub assembly items and save it.
Create Job order against that working plan.
Now go to Working Plan and open it in edit mode and try to delete one Process.
Observe that the following error message is being displayed - "Subsequent process order has been raised. Unable to delete".
42
1335
1335 While using Tab in AR Voucher, the Sub Ledger balance type(Credit/Debit) is getting changed
Module:
Finance - Operations - Vouchers - AR Voucher
Reported Version:
12.6.8
Scenario:
1. Add a sub ledger into AR Voucher. 2. After adding the sub ledger, Sub Ledger balance showing. 3. Now using tab, go to Reference site. 4. Now open the adjust tab and click on 'Cancel' button. 5. Observe that in both cases the balance is getting changed.
43
1336
1336 Duplicate GV is showing in GV voucher sale
Module:
Retail Management - Gift Voucher - Manage - Voucher Sale
Reported Version:
12.6.7
Scenario:
Create a Voucher sale from the HO and import a GV through a text file(previous financial year).
Save the document.
Create a Voucher sale from the HO and import a GV through a text file(current financial year)
Save the document.
Now open the same document(current year) in edit mode.
Observe that it's showing the two GV but the amount is showing for the one GV only.
44
1339
1339 "Cannot save record: Reason: Supplied TDS amount '1235' does not match with calculated amount '1234.57' "- Error message is showing while saving TDS Journal
Module:
Finance - Operations - TDS - TDS Journal
Reported Version:
12.6.8
Scenario:
1. Add a TDS Journal. 2. Select a Service vendor and select a TDS whose rate is in decimal place. 3. Now put in value in the TDS amount and save it. 4. Observe that the following error message is being displayed - "Cannot save record: Reason: Supplied TDS amount '1235' does not match with calculated amount '1234.57' "
45
1344
1344 System is allowing to make Delivery Challan at zero rates for Consignment mode
Open the user's user profile and set Untick the 'Allow Zero rate Delivery' option Sales & Distribution.
Logout and Login the application once.
Create a Item and provide the standard rate 0.
Create a Price List and set the price as Standard Rate.
Create a Owned site or Managed site and tag the Price List.
Now go to Delivery Challan adhoc and create a Delivery Challan for Owned site or Managed site and for that previously created Item.
Now save it.
that it is being saved.
46
1352
1352 "An internal error occurred during your request!" - Error message is showing while trying to open Fulfilled by Seller module
Module:
Sales & Distribution - Retail Sale - E-commerce - Fulfilled by Seller
Reported Version:
12.6.8
Scenario:
1. Go to Fulfilled by Seller module.
2. Open the list view page.
3. Click on 'Extra Tax Charges' column.
4. Observe the system is throwing an error - "An internal error occurred during your request! "
47
1353
1353 While scanning item in GRC, MRP is getting overwritten by RSP for 'Manual' option
Module:
Procurement - Operations - Goods In/Out - Receipt
Reported Version:
12.6.8
Scenario:
Scan an item in GRC.
Check the Scan box.
Observe that MRP of the item is getting overwritten by RSP for 'Manual' scanning.
48
1356
1356 The report home is not opening and no other module reports are running
Module:
Report - Home
Reported Version:
12.6.8
Scenario:
1. Ensure that application server is configured in customer port 8080 2. Perform sync and then open the Report module. 3. The above error is coming in the application.
49
1358
1358 Antivirus status is not showing in the POS System Information Report
Module:
POS System Information Report
Reported Version:
2.6.7
Scenario:
Install antivirus at POS server.
Open the POS and sync with HO.
Run POS System Information Report in HO.
Observe that antivirus status is not showing.
50
1360
1360 "maximum number of expressions in a list is 1000 " - Error message is showing while searching Transporter name in Delivery Date Reconciliation
Module:
Inventory - Logistics - Outgoing - Delivery Date Reconciliation
Reported Version:
12.6.8
Scenario:
1. Add a Reconciliation entry in Outgoing LR module. 2. Search Transporter and Consignee. 3. If there are more than 1000 Transporter and Consignee in the list, then system is throwing an error message - "maximum number of expressions in a list is 1000 "
51
1362
1362 "Cannot save Record : Error: An internal error occurred during your request!" - Error message is displaying while Importing Barcode in Assortment Definition