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Release Note 12.15.9 - 2.15.7

Control

Release Date

25 July 2023

HO Version

12.15.9

POS Version

2.15.7

Web Database Compatibility Version

1.19

Features & Enhancements

02

Bug Fixes

105

Navigation



We are thrilled to introduce a highly important stabilization release of Ginesys! Our team has worked tirelessly to address various issues reported by our users over the past couple of months and consolidate them into one comprehensive update.

In the past, some of these issues were fixed in different versions at various times, scattered across different customer databases. To improve your experience, we have dedicated the past 3 weeks to collate all reported issues into this single version.

We understand that many reported issues are specific to particular workflows and business practices, affecting a limited number of users. However, our efforts to consolidate and resolve these issues aim to enhance overall software stability.

Your feedback is invaluable to us, and we assure you that we will continue to address any reported issues with utmost urgency. To benefit from the improvements and fortify the stability of Ginesys, we kindly request all users to install the patches as early as possible.

Thank you for your cooperation and continued support as we strive to provide you with the best possible experience.


Features & Enhancements

Serial

Dev ID

Idea Tracker

Description

Serial

Dev ID

Idea Tracker

Description

1

28563

GIN-I-1275

Introduction of Excel Import for Creating Salesperson Records in Ginesys ERP

Module:

Admin - Utilities - Data Import > Sales Person Master

Enhancement Summary:

We are pleased to announce the addition of a new feature in Ginesys ERP that allows for the creation of multiple salesperson records quickly and easily using an Excel import. This feature has been developed in response to requests from our customers and account managers who wanted a convenient way to import and manage salesperson data.

2

28564

GIN-I-4455

Introduction of Excel Import for Creating Sales Person Assignment in Ginesys ERP

Module:

Admin - Utilities - Data Import > Sales Person Assignment

Enhancement Summary:

We are pleased to announce the addition of a new feature in Ginesys ERP that allows bulk assignment and de assignment of Sales person with POS Sites, saving time and streamlining salesperson management.


Bug Fixes

Serial

Dev ID

Issue Tracker

Description

Serial

Dev ID

Issue Tracker

Description

1

27976, 29165,30244

 N.A.

27976 Tax amount is not showing after calculating the tax in Billing by Brand entry

Module:

Sales & Distribution - E-commerce Transaction - Billing by brand

Reported Version:

12.15.0         261952

Scenario:

  1. Open the Billing by Brand module.

  2. Scan an item with an associated HSN/SAC code.

  3. Select the option to calculate the tax.

  4. The tax calculation is successful, but the tax amount is not displayed.

  5. Upon selecting the save button, the tax amount is shown in the document.

2

28602

N.A.

28602   "Cannot Save record: Reason: An internal error occurred during your request!" -  Error in Cube Configuration     

Module:

Admin - Utility - Manage - Cube Manager

Reported Version:

12.14.7      264173

Scenario:

  1. Set Connection String as -
    "<add name="SysConn" connectionString="DATA SOURCE=(DESCRIPTION=(ADDRESS=(PROTOCOL=TCP)(HOST=ARJUNEXPORTS)(PORT=1521))(CONNECT_DATA=(SERVICE_NAME=GINESYS)));USER ID=SYSTEM;PASSWORD=S!sPwD" providerName="Oracle.ManagedDataAccess.Client" />"

  2. Check Host Name consists 'PORT' string.

  3. Go to the Cube Manager form.

  4.  Click on the 'Configure' option.

  5. Check the system is showing the error - 

    "Cannot Save record: 

    Reason: An internal error occurred during your request!"

3

28608

N.A.

28608 Site cannot be selected for POS License Allocation

Module:

Admin - Utilities - License - POS License Allocation

Reported Version:

12.15.5        266370

Scenario:

  1. Access the license manager from the HO.

  2. Navigate to the site selection dropdown menu.

  3. Observe that site names are not appearing in the dropdown menu.

  4. Verify that site code 96 is not listed in the license allocation.

4

28073

N.A.

28073 The user is unable generate multiple entries through AP Workbench

Module:

Finance - Operations - Vouchers - AP Voucher > Action Tab > AP Workbench

Reported Version:

12.15.2        263360

Scenario:


  1. Open the AP Workbench form.

  2. Select criteria to populate the Sub Ledgers.

  3. After populating the Sub Ledgers, search for a specific Sub Ledger name in the 'Search' window.

  4. Select all the documents associated with that Sub Ledger.

  5. Repeat the process for multiple Sub Ledgers, selecting their respective documents.

  6. Click on the 'Process Payment' option.

  7. Observe that only the documents from the first Sub Ledger are populated, while the remaining documents are missing.

5

28620, 

29403

N.A.

28620 "Object reference not set to an instance of an object." - Error message is showing preventing users from accessing and using the POS settlement module, thereby disrupting their ability to complete settlement processes

Module:

POS Management - Operation - Process - POS settlement

Reported Version:

12.15.5     266427

Scenario:

  1. Go to POS management

  2. Attempt to open the POS settlement module.

  3. Observe that the following error message is showing: "Object reference not set to an instance of an object."

6

28601

N.A.

28601 The user is unable to select Cash/ Bank Name in the Contra Voucher

Module:

Finance - Operation - Vouchers - Contra Voucher 

Reported Version:

12.15.3            266482, 266485,267259,266483,266601

Scenario:

  1. Open Contra Voucher 

  2. Put in details.

  3. Try to select Cash/Bank name.

  4. Observe that the dropdown is not working.

7

28628

N.A.

28628 While generating AR & AP vouchers, the filter on Doc Date column is not working in the 'Select Document' window of the 'Adjust' tab

Module:

Finance - Operations - Vouchers - AP/AR Voucher

Reported Version:

12.15.4     263998

Scenario:

  1. Open the AR/ AP Voucher form in the Add form.

  2. Provide all the necessary fields.

  3. Select a Sub Ledger and click on the 'Adjust' button and select the 'Select Document' option.

  4. After appearing the Select Document window, apply the filter on the 'Doc Date' window.

  5. Check that it is not working.

8

28604

N.A.

28604  While attempting to create an e-invoice in the POS system, the system hangs, and the window closes abruptly without displaying any alert or error message

Module:

Ginesys POS - Back Office - POS Control - Bill Modification - GST-E-invoice Details - Generate IRN

Reported Version:

2.12.7       265625

Scenario:

  1. Create a POSBILL by selecting an item that contains "&" in the item name or description.

  2. Add a GST customer in the POS bill. and save the bill.

  3. Go to POS bill modification and click on the "GST-E-invoice Details" button, followed by the "Generate IRN" button.

  4. Notice that the system hangs, and the window closes abruptly without any alert or error message being displayed.

9

28952

N.A.

28952  Sync Failure at POS with Reprocessed Failed Data

Module:

Ginesys POS - Data Sync

Reported Version:

2.15.2        267611

Scenario:

  1. Create a local purchase by taking a vendor who is not available at store site.

  2. Modify that local purchase and sync perform from HO & POS both end.

  3. Sync failed at POS site with the above error.

10

29005

N.A.

29005  'Save' button is not showing in the Purchase Invoice form while user is going to generate a PI from Auto Purchase Invoice generation window

Module:

Procurement - Operations - Goods In / Out

Reported Version:

12.15.4       266893

Scenario:

  1. Create a GRC for a Non-consignment Vendor and save it.

  2. Open any User Role.

  3. Expand the Receipt module and do not provide the 'Add' permission.

  4. Now re-login the Application.

  5. Go to the GRC form and open that created GRC in the Edit mode and again save it.

  6. Check after saving the GRC a pop-up message will be appeared on the screen - "Do you want to generate a Purchase Invoice against this Receipt?"

  7. Click on the 'Yes' option and check after opening the Purchase Invoice form, the 'Save' button is not showing in it.

11

29013

N.A.

29013  While going to Cancel the Reservation, the system is not showing any data in the Cancel tab however there is Cancellable quantity

Module:

Inventory - WMS - Transactions - Stock Reservation > Cancel

Reported Version:

12.14.5      266410

Scenario:

  1. Go to Inventory - WMS - Transactions - Stock Reservation > Cancel.

  2. Observe that the system is not showing any data in the Cancel tab however there is Cancellable quantity.

12

29020

N.A.

29020 Check box option for single/ multiple selection of records is not visible in Promotion allocation

Module:

POS Management - Promotion - Allocation

Reported Version:

12.14.7                268139

Scenario:

  1. Go to Promotion Allocation 

  2. Select the 'Advance Allocate' option

  3. Observe that the selection checkbox is disappeared while 'View by Promotion' is selected. 

13

29032

N.A.

29032 "Adjustment amount can't be more than Net Amount value"- Error message is being shown when generating Purchase Return, although amount being adjusted is equal to the Net Amount

Module:

Procurement - Operations - Invoicing - Purchase Return

Reported Version:

12.15.4          266677

Scenario:

  1. Set enable the 'Document Adjustment is mandatory for Purchase Return entry' option in the Profile.

  2. Create multiple GRTs against the same Vendor.

  3. Now open the Purchase Return form and select that Vendor.

  4. Select all the GRTs.

  5. Calculate the charge.

  6. Adjust the document from the adjustment window.

  7. Now save the record.

  8. Observe that the system is showing the above error.

14

29058

N.A.

29058  "An internal error occurred during your request!" - Error is showing while opening Service Order form

Module:

Procurement - Operations - Service/ Expenses - Service Order

Reported Version:

12.15.5       267780

Scenario:

  1. Go to the User Defined Field module.

  2. Choose 'Service Order' in the module and click on the 'Add' button.

  3. Choose the 'Pre-defined choice list' option in the window and click on the 'Next' button.

  4. Provide Display Name as 'Account Release Status' and select the 'Comma Separated' value and provide two values like 'Approve' and 'Not Approve' in the Comma separated Value field.

  5. Save the UDF.

  6. Go to the Service Order form.

  7. Expand the 'Account Release Status' column and apply Sorting on the column.

  8. Observe that the system is showing the internal error message.

15

29072

N.A.

29072  Slowness During CSV Import in Takeaway Entry

Module:

Inventory - WMS - Transactions - Take Away - Import CSV

Reported Version:

12.14.5      267481

Scenario:

  1. Access the takeaway entry interface.

  2. Select the option to import CSV files.

  3. Choose a CSV file containing takeaway order data(1000 records)

  4. Initiate the import process.

  5. Observe that the CSV import process is significantly slow, taking an unusually long time to complete.

16

29079

N.A.

29079 "Error - Order No. <order number>: Unable to Unauthorize.." - Error is showing while trying to unauthorize a Sales Order

Module:

Sales & Distribution - Operations - Orders - Sales Order

Reported Version:

12.14.7       268605,  253832, 263629, 267996

Scenario:

  1. Go to Sales & Distribution - Operations - Orders - Sales Order

  2. Select an authorized Sales Order.

  3. Try to unauthorize the Sales Order.

  4. Observe that the above error is displayed.

17

29137

N.A.

29137  "Cannot Save record: Reason: ERROR ENCOUNTERED - 20100 ORA -20100 at "OFPL.T_A_PRDJRCDET" - Error is showing while saving a Job Receipt in edit mode after changing Job Order No. of an existing item

Module:

Production - Operation - Process - Job Receipt

Reported Version:

12.14.6      254785

Scenario:

  1. Create two Adhoc Job Orders for a Vendor for the same process against a same item.

  2. Now Open the Job Receipt form in Add mode and provide that Vendor name in the Jobber field.

  3. Choose the process against which the Job Orders have been generated.

  4. Now go to the 'Order mode' option and select one Job Order number.

  5. Save the Job Receipt.

  6. Open the Job Receipt in edit mode and click on the 'Tag Job Order' option against the item.

  7. After opening the 'Tag Job Order' window change the Job Order no.

  8. Click on 'Ok'.

  9. Click on the 'Save' button.

  10. Observe that the system is showing the above error.

18

29146

N.A.

29146 After making any modifications to an item in the item master, the remarks associated with that item are being removed

Module:

Inventory - Product Definition - Item hierarchy - Item - Action >Manage Item

Reported Version:

12.14.5          257339

Scenario:

  1. Open an item in edit mode.

  2. Provide a Remark into it and save the item.

  3. Open the Managed Item window.

  4. Select that particular item via Scan or Select Item window. 

  5. Change any property of that item and update it.

  6. Again open the item in edit mode and check the remarks field has been get removed. 

19

29147

N.A.

29147 Negative stock alert is not showing in DC Against Order Mode form while scanning item if its going in negative

Module:

Sales & Distribution - Operations - Packing - DC Against Order

Reported Version:

12.14.5                256754

Scenario:

  1. Create an Item Managed item.

  2. Create a GRC entry for that item with four 4 quantities.

  3. Now create a Sales Order for that item for 5 quantities.

  4. Open DC Against order form in the 'Add' mode and select the 'Order mode' window.

  5. Select that order and scan the item.

  6. Observe that after scanning 4 quantities of that item when the 5th quantity is being scanned, the system shows the 'Detail' link in the Batch/ Serial No. field.

20

29167

N.A.

29167 After scanning the item barcode, the field is not getting cleared immediately after the item is populated to the item grid

Module:

Sales & Distribution - Operations - Invoicing - Sales Return

Reported Version:

12.14.7          263700, 248008, 250833, 261766

Scenario:

  1. Create a DC Adhoc for an unmanaged site.

  2. Create a Sales Invoice against that DC.

  3. Open the Sales Return form in the 'Add' mode, and provide all the necessary fields.

  4. Go to the 'Specific Invoice' option from the 'Document Details' grid.

  5. Select an Invoice and scan the relevant item from the 'Scan Item' option.

  6. Check after scanning the item barcode, the field is not getting cleared immediately.

21

29134

N.A.

Module:

Autoupdate

Reported Version:

12.15.5

Scenario:

The error message appeared after the Autoupdate was run to update from 12.15.3 - to 12.15.5.

22

29163

N.A.

29163  Duplicate Window not displayed when importing same Barcode twice in GRC

Module:

Procurement - Operation - Goods IN/Out - Receipts

Reported Version:

12.15.2      262068, 268929

Scenario:

1. Access the GRC form.

2. Fill in all the mandatory fields.

3. Set the item selection mode to "Import barcode".

4. Upload a text file that contains the same barcode twice.

5. Observe that after importing the file, the duplicate window does not appear.

23

29164

N.A.

29164  "maximum number of expressions in a list is 1000." - Error is showing while generating a DC Against Reservation

Module:

Sales & Distribution - Operations - Packing - DC Against Reservation

Reported Version:

12.14.7     258495

Scenario:

  1. Create a Sales Order containing more than 1000 records.

  2. Create a Stock Reservation and Pick List against the Sales Order.

  3. Confirm the Pick List.

  4. Attempt to create a DC against the reservation.

  5. Observe that the above error message is being displayed.

24

27963

N.A.

27963  "Cannot read record: Reason: A value is required but was not present in the request." - Error is showing while Calculating Charge in Goods Return Challan

Module:

Procurement - Operations - Goods In/Out - Returns

Reported Version:

12.15.4       264553

Scenario:

  1. Open the Goods Return Challan.

  2. Click on the add button to create a new entry.

  3. Select a vendor who has multiple receipt numbers.

  4. Choose one receipt from the list, and the term field is populated correctly.

  5. Change the receipt number to a different one.

  6. The term field is not automatically populated.

  7. Observe that after re-selecting the vendor and choosing the receipt number again, the term field is populated correctly.

25

28888

N.A.

28888  Auto Purchase Credit Note has been generated with 0.01/- difference incorrectly

Module:

Procurement - Operations - Invoicing - Purchase Invoice

Reported Version:

12.15.3       266821

Scenario:

  1. Create multiple GRC against the same vendor.

  2. Create a PI taking into account all the previous GRC.

  3. Observe that Credit Note has been incorrectly created for the above operation.

26

28961

N.A.

28961 "Cannot Save record: Reason: transaction rolled back check constraint (VFPL.C_FINCOSTTAG_CHECK) violated" - Error is shown when a Service Debit Note is generated

Module:

Procurement - Operations - Services/ Expenses - Service Debit Note

Reported Version:

12.15.3          266858

Scenario:

  1. Create a Service Order for two Services that are GST Applicable.

  2. Create a Service Invoice against that document.

  3. Create a Service Debit Note against that invoice and select a Site Applicable Ledger against that GST charge.

  4. Save the document.

  5. Observe that the above error is displayed.

27

29396

N.A.

29396  While pressing the key (F2) on Order No. column in Job Order Cancel form, the system is showing error

Module:

Production - Operations - Process - Job Order Cancel

Reported Version:

12.14.7      266852

Scenario:

  1. Open the Job Order Cancel form.

  2. Provide all the necessary fields.

  3. Click on the 'Select Order Items' option and click on Pending Order No. fields.

  4. Observe that the system is showing an error.

28

29401

N.A.

29401  While pressing the key (F2) on Plan Name column in Stock Entry form, the system is showing a "LOTNO." pop-up

Module:

Inventory - Operation - Stock Audit - Stock Entry

Reported Version:

12.15.4      252823

Scenario:

  1. Open the Stock Entry form.

  2. Provide all the necessary fields.

  3. Click on the Plan Name column.

  4. Check, the system is showing an error.

29

29955

N.A.

29955  "Cannot Save record: Reason: ERROR ENCOUNTERED - 20100 ORA -20100 at "OFPL.T_A_PRDJRCDET" - Error is showing while saving a Job Receipt in edit mode after changing Job Order No. of an existing item

Module:

Production - Operations - Process - Job Receipt

Reported Version:

12.15.4      268521

Scenario:

  1. Create two Adhoc Job Orders for a Vendor for the same process against the same item.

  2. Now Open the Job Receipt form in Add mode and provide that Vendor name in the Jobber field.

  3. Choose the process against which the Job Orders have been generated.

  4. Now go to the 'Order mode' option and select one Job Order number.

  5. Save the Job Receipt.

  6. Open the Job Receipt in edit mode and click on the 'Tag Job Order' option against the item.

  7. After opening the 'Tag Job Order' window change the Job Order no.

  8. Click on 'Ok'.

  9. Click on the 'Save' button.

  10. Observe that the system is showing that error.

30

29241

N.A.

29241 "ORA-12899: value too large for column 'TTLT.INT$STG_ROUTEGRP.ICODE_BARCODE' (actual: 13, maximum: 9)." - Error is showing when trying to import Route Group through Import Excel

Module:


Admin - Utilities - Data Import > ROUTGRP

Reported Version:

12.14.7      269196

Scenario:

1. Access the data import form.

2. Select the class name as ROUTGRP.

3. Browse the file containing data, ensuring that the value in the Barcode field exceeds 9 characters.

4. Observe that the above error message is displayed, indicating that the record cannot be saved.

31

29326, 30341

N.A.

29326  Unable to Merge Point of Sale (POS) Customer Data

Module:

POS management - Set up - Manage - POS customer

Reported Version:

12.15.6      268618

Scenario:

  1. Open POS customer from Ginesys web application.

  2. Attempt to merge the duplicate or related customer data into a single, consolidated record from the action option merge operation.

  3. Observe that the merging process fails or encounters errors, preventing the successful consolidation of customer data.

32

29422

N.A.

29422  Issue with IRN Generation and "Incorrect syntax near" Error

Module:

 POS Bill Modification - GST E-Invoice Detail

Reported Version:

2.14.4      269384, 266779

Scenario:

  1. Try to create E-Invoice from POS.

  2. Observe that the above error is showing.

33

30010

N.A.

30010 Available Sites are not being displayed in Allocation Sites Window for Stock Audit Plan Creation for POS Site

Module:

POS management - Operations - Process - Stock Audit Plan

Reported Version:

12.14.7           269880

Scenario:

  1. Create a Stock Audit Plan.

  2. Go to Allocation Sites.

  3. Observe that Available Sites are not being displayed in Allocation Sites Window for Stock Audit Plan Creation for POS Site.

34

28070

N.A.

28070  Duplicate Master Plans are getting generated for a Sales Order

Module:

Sales & Distribution - Operations - Orders - Sales/ Transfer Order

Reported Version:

12.14.7        255352 

Scenario:

  1. Create a Sales Order and save it.

  2. Open the Sales Order in two separate tabs or instances.

  3. In each tab, click on the 'Generate Production Plans' button.

  4. Verify that two distinct Master Plans are generated for the same Sales Order.

35

29068

N.A.

29068  Transfer Out Documents are not appearing in '#EMG GST E-Invoice Register#'

Module:

Sales & Distribution - Operations - Transfer - Transfer Out

Reported Version:

12.12.2       264863

Scenario:

  1. Access the '#EMG GST E-Invoice Register#' section.

  2. Compare the records in the register with the transfer-out documents in the system.

  3. Identify the transfer-out documents that are missing from the register.

  4. Examine the 'SALINVMAIN' table for the specific document code of the missing transfer-out documents.

  5. Verify that the 'GSTAPPL' field in the 'SALINVMAIN' table is set to 'N' for the corresponding document code.

  6. Access the 'admdocscheme' table and locate the same document code.

  7. Observe that the 'GSTAPPL' field in the 'admdocscheme' table is set to 'Y' for the corresponding document code.

  8. Note that the document type for these transfer out documents are GST, leading to GST charges being calculated.

36

29990

N.A.

29990  Item Creation Date is not being updated correctly while performing a Split entry

Module:

Inventory - Operations - Conversion - Split

Reported Version:

12.14.7       269692

Scenario:

  1. Set the "Split Item creation date" as "Original Item Date" in the Admin section under Organization > Organization group > Profile.

  2. Access the Split module.

  3. Create a new item using an existing icode.

  4. Observe that the Item Creation Date of the newly created item is expected to display the original item date from the split. However, it is displaying the document creation date instead.

37

30033

N.A.

30033  Error is showing while opening plan name LOV during Audit Entry in Web Interface

Module:

Inventory - Operations - Stock Audit - Audit Entry

Reported Version:

12.15.4       270268

Scenario:

  1. Log in to the web interface for audit entry.

  2. Open audit entry module to make the entry.

  3. Click on the Plan Name LOV or select the option to open the list of available plan names.

  4. Encounter an error message displaying "LOTNO."

  5. Observe that unable to view or select any plan names from the LOV.

38

30038

N.A.

30038  Slowness Observed while trying to open Transfer Out List Page

Module:

Sales and Distribution - Operations - Transfer - Transfer out

Reported Version:

12.14.7        269961

Scenario:

  1. Log in to the system.

  2. Navigate to the Transfer Out module.

  3. Attempt to open the Transfer Out List page.

  4. Observe that it is being slow while trying to open Transfer Out List Page.

39

30055

N.A.

30055  System is hanging while accessing Web Module

Module:

Ginesys Web

Reported Version:

12.14.4       270465

Scenario:

  1. Log in to the system.

  2. Navigate to the web module that is causing the issue.

  3. Attempt to access the module by clicking on its link or icon.

  4. Notice that the system becomes unresponsive, and the module fails to load.

  5. The system remains in a hanging state, and users are unable to proceed or perform any actions within the module.

40

30075

N.A.

30075  MOP is not getting extinct after successfully saving the changes

Module:

POS Management - Setup - Configure

Reported Version:

12.15.4       270637,255798

Scenario:

  1. Open an existing MOP (Mode of Payment) of type Credit Card in edit mode.

  2. Mark the MOP as 'Extinct' (indicating it is no longer in use).

  3. Save the MOP and observe that it is successfully saved.

  4. Refresh the browser and reopen the same MOP in edit mode.

  5. Notice that the MOP is no longer marked as 'Extinct' and appears active again.

41

30102

N.A.

30102  Document Date Changes to '01/01/0001' While creating new General Voucher from 'Copy' option

Module:

Finance - Operations - Vouchers - General Voucher

Reported Version:

12.15.7      270281

Scenario:

  1. Open the general voucher module in add mode and check date is showing proper as current date.

  2. Select an existing voucher to 'copy' from.

  3. Click on the 'copy' option to create a new general voucher.

  4. Notice that, after populating the ledger details, the document date changes to '01/01/0001' instead of maintaining the original date.

42

29210

N.A.

29210  When opening a service invoice in edit mode, vendor due date is being changed unintentionally

Module:

Procurement - Operations -Service - Service Invoice Against Document

Reported Version:

12.15.2        263276

Scenario:

  1. Open the service invoice against document module.

  2.  Select a service vendor & provide all the required data for the document creation.

  3. The due date has been posted automatically according to the vendor master but we need to modify it with a different value at the invoice creation time.

  4. Select the service & tag the document and save the invoice.

  5. Open the service invoice in edit mode.

  6. Observe that the vendor due date displayed is different from the originally assigned due date.

  7. Note that the vendor due date is automatically modified without any user input or intentional changes.

  8. But the due date is properly showing in the list view.

43

29402

N.A.

29402  "Error: ORA-00942: table or view does not exist" - Error is showing in Audit Trail Disable Functionality while disabling 

Module:

Audit Trail - Journal

Reported Version:

12.15.4       267529

Scenario:

  1. Assumed that the Audit Trail is enabled for 'Journal' module

  2. Select the 'Journal' module

  3. Press 'Disable'.

  4. Press 'Disable without export'.

  5. Observe that system showing the above error.

44

30334

N.A.

30334  Incorrect working date is auto populating while generating PI from GRC

Module:

Procurement - Operations - Purchase Invoice

Reported Version:

12.15.6      272105

Scenario:

  1.  At first, Login into the web then change the current work date as 10.07.2023.

  2. Open GRC change the date as 05.07.2023, give every information and save the document.

  3. Then the following pop up comes -'Do you want to generate Purchase Invoice against this Receipt?'

  4. Click on yes button.

  5. Observe that in Purchase Invoice document, date is showing the current date.

45

30405

N.A.

30405  In any Finance module, List page filter 'Delete' and 'Edit' options are not being shown 

Module:

Finance - Operation - Any form

Reported Version:

12.15.8       272110

Scenario:

  1.  Open any Voucher or Journal form from the Finance module.

  2. Create a Custom Filter.

  3. Observe that the Delete and the Edit options are not being shown beside the Filter name.

46

30347

N.A.

30347  Wrong Instrument Date is showing in General Voucher entry

Module:

Finance - Operations - Vouchers - General Voucher

Reported Version:

12.14.0       268846

Scenario:

  1. Create a General Voucher using Excel Import. (Check the attached Excel file for the data)

  2. Open the General Voucher in the Edit mode.

  3. Observe that the Instrument Date is showing wrong.

47

30084

N.A.

30084  While trying to assign 4000 sales person in 10 sites at one go, error is showing after some time, there is no response from server end

Module:

POS Management - Security - Process - Sales person Assignment.

Reported Version:

12.15.3       267441

Scenario:

  1. Go to sales person assignment module.

  2. Select 10 sites and try to allocate 4000 sales person at one go.

  3. Observe that after some time system is showing error message, there is no response from server.

48

30217

N.A.

30217  Error is showing while generating an Accounts Payable (AP) voucher on Ginesys Web

Module:

Finance - AP Voucher - Action - Workbench

Reported Version:

12.15.4       271003

Scenario:

  1. Access Ginesys Web.

  2. Navigate to the Finance module.

  3. Select "Action" from the menu.

  4. Choose "Workbench."

  5. Attempt to generate an AP voucher.

  6. Observe that the following error message is shown - "Previous Year Can Not be null."

49

29146

N.A.

29146  After making any modifications to an item in the item master, the remarks associated with that item are being removed

Module:

Inventory - Product Definition - Item hierarchy - Item - Action - Manage Item

Reported Version:

12.14.5       257339

Scenario:

  1. Open an item in edit mode.

  2. Provide a Remark into it and save the item.

  3. Open the Managed Item window.

  4. Select that particular item via Scan or Select Item window. 

  5. Change any property of that item and update it.

  6. Again open the item in edit mode.

  7. Observe that the remarks field has been removed. 

50

29241

N.A.

29241  Error Occurs while Adding/Modifying Route ID through Data Import

Module:

Admin - Utilities - Data Import - Route Group

Reported Version:

12.14.7        269196

Scenario:

  1. Access the data import form.

  2. Select the class name as ROUTGRP.

  3. Browse the file containing data, ensuring that the value in the Barcode field exceeds 9 characters.

  4. Observe the error message displayed, indicating that the record cannot be saved.

51

27039

N.A.

27039  Changing the vendor name does not automatically update the vendor alias through manage item feature

Module:

Inventory -Product Definition - Item - Manage Item

Reported Version:

12.14.0      245951/227142

Scenario:

  1. Open item master.

  2. Go to manage.

  3. Scan an item and change the already assigned vendor 

  4. Click save.

  5. Observe that on the list page vendor alias does not automatically update.

52

30085

N.A.

30085  Discrepancy in Unmanaged Franchise (Secondary) Store Sale through data import

Module:

Admin - Utilities - Data import - STORFRANOUT

Reported Version:

12.13.2      270289

Scenario:

1. Prepare an Excel sheet containing two different items in separate scheme_docno (Manual type).

2. Perform the data import using the prepared Excel file.

3. Attempt to open the sale documents related to the imported data.

4. Observe that both imported item details are consolidated into a single document with an incorrect total net value.

53

30208

N.A.

30208  While double clicking on existing cancel purchase order, it's getting error

Module:

Procurement - Order - Cancel Purchase Order

Reported Version:

12.15.8      269380

Scenario:

  1. Open Cancel Purchase order.

  2. Double click on Cancel purchase Order.

  3. Observe that it's getting an error.

54

30212

N.A.

30212  Unable to Delete Purchase Invoice on Ginesys Web

Module:

Procurement - Operations - Purchase Invoice

Reported Version:

12.15.7       271214

Scenario:

  1. Access the Ginesys Web platform.

  2. Navigate to the purchase invoice management section.

  3. Select a purchase invoice for deletion.

  4. Attempt to delete the purchase invoice.

  5. Observe that no Purchase Invoice document has been selected for deletion.

55

30338

N.A.

30338  Error Occurs while searching with Order Number - "JOBNO" in Cancel Purchase Order

Module:

Procurement - Operations - Order - Cancel Purchase Order

Reported Version:

12.15.4      272234

Scenario:

  1. Access the purchase order cancellation functionality in the system.

  2. Click on select order items.

  3. Initiate the search process to retrieve the purchase order.

  4. Observe that error is showing while searching with Order Number - "JOBNO" in Cancel Purchase Order.

56

30375

N.A.

30375  In Bin Adjustment module, the 'Automatic Scan' option is not working

Module:

Inventory - WMS - Transactions - Bin Adjustment

Reported Version:

12.15.8       272327

Scenario:

  1. Open the Bin Adjustment form in the Add mode.

  2. Go to the 'Manual Scan' option and choose the 'Automatic' mode.

  3. Observe that after selecting any item the 'Automatic Scan' option is not working.

57

30406

N.A.

30406  UDF Value Not Updated Through "Manage Item" Against the Selected Item Master

Module:

Inventory - Product Definition - Item - Action - Manage Item

Reported Version:

12.15.8       272766

Scenario:

  1. Open item master module from Ginesys HO application.

  2. Navigate to the "Manage Item" section or similar functionality that allows editing item master data.

  3. Search for and select the desired item master from select item document wise.

  4. Locate the User-Defined Field (UDF) associated with the item master.

  5. Modify the UDF value according to the desired update.

  6. Save the changes or apply the update.

  7. Observe that the values are not getting updated.

58

30331

N.A.

30331  Sales Order header level filter is not visible

Module:

Sales & Distribution - Sales/Transfer Order

Reported Version:

12.15.3       272069

Scenario:

  1. Go to Sales & Distribution module, Click on any column's dropdown.

  2. Observe that Order and Column option is visible but filter option not visible. Only happening in Sales & Distribution module.

59

30374

N.A.

30374  Quantity column is not being shown in the Miscellaneous Entry form

Module:

Inventory - Operation - Requisitions - Miscellaneous Entry

Reported Version:

12.14.3      272489

Scenario:

  1. Open the Miscellaneous form in the 'Add' mode.

  2. Go to the 'Issue' or the 'Receive' tab.

  3. Observe that the 'Quantity' column is not being shown in the Item Information grid.

60

30368, 28882

N.A.

30368  Unable to update the Cloud MPOS Sites in Ginesys

Module:

Sales and Distribution - Retail Stores Master (Zwing) - Cloud MPOS Site - Edit

Reported Version:

12.15.7       272481

Scenario:

  1. . Modify the role assigned to the user from Admin > Security > Role.

  2. Save the changes and log in again to the Ginesys web interface.

  3. Proceed to edit a Cloud MPOS Site.

  4. Observe that while attempting to save the site, the system is showing the following error - "Error: Cannot Save record:"

61

29168

N.A.

29168 While creating the Job Receipt, the Required Quantity and Issued Quantity are showing opposite to each other

Module:

Production - Operations - Process - Job Receipt

Reported Version:

12.15.2       263341

Scenario:

  1. Create a Working Plan with multi items in which there is the same component for each Assembly and the Supply Type is 'Push'. 

  2. Create a Job Order against that Working Plan. 

  3. Create an Issue Entry for that Job Order and issue more than the Required quantity (as there is no tolerance in the Job Order). 

  4. Create a Job Receipt and check the Required quantity and Issued quantity from the 'Components Comsumed' tab.

  5. Now open the Job Order and check in the 'Component Summary' window.

  6. Observe that the Required quantity and the Issued quantity are showing opposite to each other.

62

30390

N.A.

30390  While searching items through Order Mode in the Job Receipt form, all items are not being shown in the 'Item Details' grid

Module:

Production - Operation - Process - Job Receipt

Reported Version:

12.15.6        272508

Scenario:

  1. In the Working Plan, there are 16 items and for the first process, each item contains two Sub-Assembly items.

  2. A Job Order has been generated against the Plan for the first process with the 16 items and 32 records (that means for two Sub-Assemblies).

  3. Now when trying to generate a Job Receipt using 'Order Mode', 30 records are being populated in the 'Item Details' grid. ( ICODE - 'CA5549' is not being populated in the list).

  4. Observe that if the item is being scanned by selecting the Job Order No. from the 'Order Mode' window, the item is being populated in the 'Item Details' grid and if the items are searched through the 'FIFO Mode' option, all 32 records are being populated.

63

30227

N.A.

30227  Job Order lookup is not opening while pressing F3 in Order mode

Module:

WIP Material Transaction - Order Mode - Order No

Reported Version:

12.12.4       271014

Scenario:

  1. Open WIP Material Transaction module.

  2. Select type to return items from a Job Order.

  3. Select Order Mode and go to order no.

  4. Press the F3 key to display the list of Job Orders.

  5. Observe that the list of Job Orders is not appearing as expected.

  6. Unable to proceed with the item return process due to the missing Job Order selection.

64

28608

N.A.

28608  Unable to Issue License to New POS Site via License Manager

Module:

Admin - Utilities - License - POS License Allocation

Reported Version:

12.15.5      266370

Scenario:

  1. Access the license manager from the HO.

  2. Navigate to the site selection dropdown menu.

  3. Observe that site names are not appearing in the dropdown menu.

  4. Verify that site code 96 is not listed in the license allocation.

65

29068

N.A.

29068  Transfer Out Documents Not Appearing in '#EMG GST E-Invoice Register#'

Module:

Sales & Distribution - Operations - Transfer - Transfer Out

Reported Version:

12.12.2      264863

Scenario:

  1. Access the '#EMG GST E-Invoice Register#' section.

  2. Compare the records in the register with the transfer-out documents in the system.

  3. Identify the transfer-out documents that are missing from the register.

  4. Examine the 'SALINVMAIN' table for the specific document code of the missing transfer-out documents.

  5. Verify that the 'GSTAPPL' field in the 'SALINVMAIN' table is set to 'N' for the corresponding document code.

  6. Access the 'admdocscheme' table and locate the same document code.

  7. Observe that the 'GSTAPPL' field in the 'admdocscheme' table is set to 'Y' for the corresponding document code.

66

30095

N.A.

30095  Sales Invoice Documents Not Appearing in '#EMG GST E-Invoice Register#'

Module:

Sales & Distribution - Operations - Transfer - Sales Invoice

Reported Version:

12.8.1        269204

Scenario:

  1. Access the '#EMG GST E-Invoice Register#' section.

  2. Compare the records in the register with the transfer-out documents in the system.

  3. Identify the transfer-out documents that are missing from the register.

  4. Examine the 'SALINVMAIN' table for the specific document code of the missing transfer-out documents.

  5. Verify that the 'GSTAPPL' field in the 'SALINVMAIN' table is set to 'N' for the corresponding document code.

  6. Access the 'admdocscheme' table and locate the same document code.

  7. Observe that the 'GSTAPPL' field in the 'admdocscheme' table is set to 'Y' for the corresponding document code.

67

30090

N.A.

30090  Receiving an error while refreshing cube in Ginesys

Module:

Admin - Utilities - Cube Manager

Reported Version:

12.15.6       268825

Scenario:

  1. Try to refresh the cube.

  2. Observe that an error is showing.

68

29159

N.A.

29159  "No response from server"- Error is showing while searching for E-way bills in Ginesys' E-way Bill Generator module

Module:

E-way Bill

Reported Version:

12.14.7       258318

Scenario:

  1. Open the E-way Bill Generator module.

  2. Select the required owner site and provide a date range.

  3. Click on the search button to retrieve the E-way bills.

  4. Observe that the above error is showing while searching for E-way bills..

69

30105

N.A.

30105  Inventory Month closing issue for extinct sites

Module:

Admin - Organization - Periods - Inventory Month

Reported Version:

12.15.7       268945,273294

Scenario:

  1. Open Ginesys.

  2. Go to Admin module

  3. Go to organization tab.

  4. Go to Inventory Month.

  5. Select date range from01.04.2021 to 31.03.2022

  6. Try to close the Inventory Month.

  7. Observe that the following error message is showing -"Inventory Month Closure process completed with following validation errors for the month: APR-21

[28-JUN-23] There are [6] extinct sites, settlement of which are not yet posted in HO. Please settle the same before closing selected inventory month."

70

30250

N.A.

30250  Store Stock Audit Site Not Showing

Module:

POS Management - Operations - Process - Stock Audit Plan

Reported Version:

12.14.7      271564

Scenario:

  1. Try to open the Stock Audit Plan.

  2. Observe that the site information is not being displayed.

71

30096

N.A.

30096  Clear button on LR Workbench is only clear the value, it does not allow to take a new LR Workbench

Module:

Inventory - Logistics - Incoming - LR

Reported Version:

12.15.7       270652

Scenario:

  1. Create LR Workbench.

  2. Change status open to issue then search.

  3. Generate gate entry.

  4. Save the gate Entry.

  5. Page back to the workbench.

  6. Now, click on Clear option.

  7. Observe that value cleared but LR Workbench form does not allow to take new workbench until the window closed. 

72

28999

N.A.

28999  "Unique Constraint Violation on Barcode (INVITEM_BARCODE)" - Error is showing while Creating Item Combination

Module:

Procurement - Operations - Order - Purchase Order

Reported Version:

12.14.7       266426

Scenario:

  1. Try to save an item combination.

  2. Observe that the above error is showing.

73

29157

N.A.

29157  "Cannot Save record: Reason: An internal error occurred during your request!" -  Error is showing while saving the entry in the Miscellaneous Entry document

Module:

Inventory - operation - Miscellaneous Entry

Reported Version:

12.14.7        256069

Scenario:

  1. Go to create a new Miscellaneous Entry document.

  2. Enter data in Receive Tab.

  3. Save the document.

  4. Observe that the above error is showing.

74

30216

N.A.

30216  Page is showing blank in Verification of Stock Entry 

Module:

Inventory - Stock Audit - Audit Entry > Verification of Stock Entry

Reported Version:

12.15.7        271116

Scenario:

  1. Create Audit Plan with more than 5laks data approximately.

  2. Activate the plan.

  3. Create Audit Entry against that plan.

  4. Lock the plan and then verify.

  5. Notice that there are multiple pages for VERIFICATION OF STOCK ENTRY.

  6. Go to page no 60, then the next page and so on.

  7. After sometime the page is getting blank. No value is showing.

75

30234

N.A.

30234  Alert message is not occurred while creating item in GRC, which item is already created

Module:

Procurement - Operation - Goods in/out - Receipts

Reported Version:

12.15.6        269050

Scenario:

  1. Open the Receipts module.

  2. Provide all required values.

  3. Open the create item window.

  4.  Provides all required values for item creation.

  5. Press on create item button.

  6. System is  throwing information message but message is coming after close the create item window.

  7. Create item which is already exist.

  8. The alert is showing after closing item master, the already exists window is occurring behind the item master window.

  9. Observe that after closing create item window, User is able to see the message.

76

30401

N.A.

30401  Set-off not functioning properly in LIFO mode while creating Goods Receipt Challan (GRC) through the wizard window

Module:

Procurement - Operations - Goods in/out - Return - (Wizard window)

Reported Version:

12.15.5       272698

Scenario:

  1. Try to create a GRC with back dated entry.

  2. Observe that Set-off is not functioning properly in LIFO mode while creating Goods Receipt Challan (GRC) through the wizard window

77

30276

N.A.

30276  Duplicate entries are being generated while saving 'Production' document

Module:

Inventory - Operation - Conversion - Production

Reported Version:

12.15.2      266659

Scenario:

  1. Open the Production form in the 'Add' mode.

  2. Click on the 'Production' tab.

  3. Click on the 'Import Barcode' option and import less than 100 records.

  4. Populate the items and click on the 'Save' option.

  5. Observe that duplicate entries are being generated while saving 'Production' document.

78

30272

N.A.

30272  Unable to receive items in alternate mode

Module:

Procurement - Operations - Goods in/out (Alternate mode)

Reported Version:

12.15.7       263606

Scenario:

  1. Select the "Allow selection of items from Alternate mode in Receipts" policy and do not select the "Allow Adhoc item selection in Receipts" policy in the user profile.

  2. Create a Purchase Order (PO) and then create a Goods Receipt Confirmation (GRC) against that PO.

  3. Choose the item selection mode as "Alternate order items."

  4. Select an order and scan or import the barcode.

  5. Observe that while attempting to select/scan/import any barcode from the "Matching receive items" section, the system is showing the following error - "Adhoc item selection is not allowed. Unable to proceed."

79

28989

N.A.

28989  Grid Summary Not Updating for 'Total Return Quantity' Column in Goods Return Challan Form  

Module:

Procurement - Operation - Goods In/ Out - Goods Return

Reported Version:

12.14.7         266184

Scenario:

  1. Open the Goods Return Challan form. 

  2. Select the required values for the Challan. 

  3. Open the "Select Receipt Item" form and click on the "Show Items" button to populate the items in the grid below. 

  4. Start scanning the barcode of the items to be returned. 

  5. Observe that the Item Information grid summary does not reflect the correct 'Total Return Quantity' based on the scanned items. 

80

29392

N.A.

29392  Sync failing due to column name mismatch

Module:

POS Management - Utilities - Data Sync Dashboard

Reported Version:

12.14.3         269107

Scenario:

Observe that Sync failing due to column name mismatch.

81

30315

N.A.

30315  Master Plan is not getting updated in the PROCESSED_QTY column while deleting the Assembly item from the working plan

Module:

Production - Operations - Planning - Working Plan

Reported Version:

12.14.7      270302

Scenario:

  1. Create Master plan for two assembly item.

  2. Now go to Working Plan.

  3. Create Working Plan against master plan for all item and save the entry.

  4. Open the Working Plan entry.

  5. Delete one assembly item from working plan.

  6. Observe that the Master plan, working qty is not getting updated.

82

30471

N.A.

30471  'Scan' and 'Import' option is not working in the Service Invoice Against Document

Module:

Procurement - Operation - Services/ Expenses - Service Invoice Against Document

Reported Version:

12.15.8      273113

Scenario:

  1. Open the Service Invoice Against Order form in the 'Add' mode.

  2. Provide all the necessary fields and select the 'Logistics' type order.

  3. Select a Service and click on the 'Document' tab.

  4. Click on the 'Scan' window and check it is not working.

  5. Now click on the 'Import' tab.

  6. Observe that a blank page is showing.

83

30280

N.A.

30280  Duplicate Sales Person Created

Module:

POS Management - Security - Manage - Sales Person

Reported Version:

12.12.4       267453

Scenario:

  1. Log in to the system with appropriate credentials.

  2. Navigate to the sales person management section or module.

  3. Locate the list of existing sales persons.

  4. Identify the specific duplicate sales person entry.

  5. Observe that duplicate Sales Person is created.

84

30333

N.A.

30333  Same Cheque is appearing in Contra Voucher and General Voucher

Module:

Finance - Operation - Vouchers - Contra Voucher

Finance - Operation - Vouchers - General voucher

Reported Version:

12.15.7       270257

Scenario:

  1. Create a Contra Voucher with cheque number Ex: 001237.

  2. Click on save.

  3. Create a General Voucher with the same cash/bank gl (as per in contra voucher) and check whether the same instrument number appears on the drop-down or not.

  4. Observe that if appears then user can save the same instrument number in two different vouchers.

85

30309

N.A.

30309  The RSP, MRP, WSP columns are not showing in the Purchase Invoice form

Module:

Procurement - Invoicing - Purchase Invoice

Reported Version:

12.12.4      271930

Scenario:

  1. Open any Purchase Invoice in edit mode.

  2. Go to the Item Information grid.

  3. Expand the Column drop-down list.

  4. Observe that the field names are not showing.

86

30062

N.A.

30062  Discrepancy in Barcode Printing from GRC (Actual Quantity vs. Printed Quantity)

Module:

Procurement - Operations - Goods In/ Out - Receipt

Reported Version:

Procurement - Operations - Goods In/ Out - Receipt

Scenario:

  1. Log in to the GRC system with appropriate credentials.

  2. Navigate to the barcode printing section.

  3. Select an item for which barcodes need to be printed.

  4. Choose the option for printing actual quantity.

  5. Initiate the printing process.

  6. Observe discrepancy in Barcode Printing from GRC.



87

30228

N.A.

30228  After deleting a Service Invoice against a Service Order, the Status of the Order was not updated

Module:

Procurement - Operations - Service / Expenses - Service Order

Reported Version:

12.14.7             268448            

Scenario:

  1. Create a Service Order.

  2. Create a Service Invoice against that Order.

  3. Now delete the Service Invoice and check the status of the Service Order is not reverted.

88

30129

N.A.

30129  Unable to Modify a Saved General Voucher

Module:

Finance - Operations - General vouchers

Reported Version:

12.14.7      269048

Scenario:

  1. A general voucher is created with a "Bank" type for the Cash/Bank field and multiple general ledgers tagged with the same cheque number.

  2. Save the general voucher.

  3. After reverting the document open the document in "Edit" mode.

  4. The Cash/Bank type is changed to "Cash"

  5. An attempt is made to save the voucher.

  6. Observe that an error message is showing.

89

30255

N.A.

30255   "Unable to get a stable set of rows in the source tables" - Error is showing while saving Job Entry

Module:

Production - Operation - Process - Job Order

Reported Version:

12.9.2        271109

Scenario:

  1. Create a Working Plan with Assembly and Sub assembly item in multiple process.

  2. Open Job Order module.

  3. Provide the all required value.

  4. Open select item window.

  5. Search the working plan and select the plan

  6. In Job Order, Assembly block > Assembly and sub assembly item is populated against the selected working plan.

  7. User press the Generate component requirement button.

  8. Now save the  Entry.

  9. Observe that System is showing the above error.

90

30313

N.A.

30313  While uploading loyalty point from Excel, system is removing the existing point information in other fields

Module:

Admin - Utilities - Data import - LPCRDPOINT

Reported Version:

12.15.7       266447

Scenario:

  1. Select one customer which has existing point of 800.

  2. Now, prepare an excel sheet where add opening amount as 500.

  3. Import the file into the system by taking class type as LPCRDPOINT.

  4. Observe that the system removes the point which is showing in earned point and updated opening value only.

  5. Similarly, if we update value in earned field, system will remove the information from other two fields i.e opening and redeemed.

91

30243

N.A.

30243  While creating Sales Return, the system is showing no available quantity

Module:

Sales & Distribution - Operation - Packing - DC Against Order

Reported Version:

12.14.7      270848

Scenario:

  1. Create a DC Adhoc for unmanaged sites for Inventory Managed Items.

  2. Create a Sales Invoice against that.

  3. Now open the Sales Return form in the Add mode, and provide all the necessary fields.

  4. Click on the 'Import File' option, populate those items, and check the System Batch Serial Code that was inserted for those items. 

92

30226

N.A.

30226  Purchase Invoice is saved twice at a time with respect of single GRC

Module:

Procurement - Invoicing - Purchase Invoice

Reported Version:

12.14.7      270848

Scenario:

  1. Create a GRC.

  2. Create a Purchase Invoice for the same GRC.

  3. Observe that Purchase Invoice is saved twice at a time with respect of single GRC.

93

30305

N.A.

30305  While searching Jobber name in the Job Receipt form, the system is getting slow

Module:

Production - Operation - Process > Job Receipt

Reported Version:

12.15.4      269636

Scenario:

  1. Try to Jobber name in the Job Receipt form.

  2. Observe that system is getting slow.

94

30110

N.A.

30110  Attached Document is not getting downloaded when the filename is more than 65 characters

Module:

Procurement - Operations - Service/ Expenses - Attached Document

Reported Version:

12.15.4      269865

Scenario:

  1. Create a 'Service Document Against Document' and add some attachment files whose name exceeds 65 characters.  

  2. Now open the Service document in edit mode.

  3. Try to download the attachment file

  4. Observe that the file is not getting downloaded. 

95

29162

N.A.

29162  ''Logistic quantity cannot be greater than the pending quantity'' - Error is showing during save of multiple adjusted Sales Return with same logistic

Module:

Sales & Distribution - Operations - Invoicing - Sales Return

Reported Version:

12.14.7       263263

Scenario:

  1. Make multiple sales return with particular one logistic and save them in unposted mode.

  2. Open one unposted sales return in edit mode after calculating the charge from invoice, click on adjust button.

  3. In adjust entry window, click on 'Auto Setoff for FIFO' button.

  4. Then click on OK button. and try to after that save the form.

  5. Observe that during saving an error message is displaying, the message is 'logistic quantity cannot be greater than the pending quantity'.

96

28069

N.A.

28069  Duplicate rows for a single item are allowed to save in the DC Adhoc form

Module:

Sales and Distribution - Operations - Packing - Delivery Challan Adhoc

Reported Version:

12.14.7       253693 

Scenario:

  1. Open a DC Adhoc form.

  2. Fill in all the necessary fields and select the Outright type of sale.

  3. Choose an item, provide the quantity, and add it to the main Item grid.

  4. Modify the rate for the item from the 'Price Details' window.

  5. Select the same item again and add it to the main item grid.

  6. Once again, access the 'Price Details' window and change the rate, providing the same rate that was previously entered.

  7. Save the DC.

  8. Observe that the item is displayed in two separate rows with identical details.

97

30123

N.A.

30123  "LOTNO." - Error is showing while pressing key F2 on Plan Name column in Stock Entry form

Module:

Inventory - Operation - Stock Audit > Stock Entry

Reported Version:

12.15.4       267434

Scenario:

  1. Log in to the web interface and navigate to the audit entry section.

  2. Click on the Plan Name field to open the List of Values (LOV).

  3. Observe that an error message is displayed instead of the expected list of available plan names.

  4. Observe that unable to select the desired plan name from the LOV for the audit entry.

98

30268

N.A.

30268  In Sales Return module barcode scan is not working properly

Module:

Sales and distribution - Operation - Invoicing - Sales Return

Reported Version:

12.15.7       270995

Scenario:

  1. Open the sales return module.

  2. Select a product for return.

  3. Scan the barcode of the selected product.

  4. Observe that the scanned barcode appears in the designated area.

  5. Note that the scanned barcode area does not clear automatically after scanning.

99

29334

N.A.

29334  "Could not execute query[SQL: SQL not available" - Error is showing while opening Sales Return document

Module:

Sales and distribution - Operation - Invoicing - Sales Return

Reported Version:

12.14.7       269251

Scenario:

  1. Try to open Sales Return document.

  2. Observe that the above error is showing.

100

30211

N.A.

30211  "One or more service having empty tag document. Please tag at least one document " - Error message is showing when document is already tagged

Module:

Procurement - Operations - Service / Expenses - Service Invoice Against Document

Reported Version:

12.15.4      271081

Scenario:

  1. Create Service Invoice Against Document for job receipt in back date.

  2. Select service.

  3. Select document against that service.

  4. Calculate charges.

  5. Click on Save.

  6. Service Invoice Against Document saved.

  7. After save ,a  warning message is populated that "Please remove the service(s) before changing the service type" which is wrong.

  8. Then again create Service Invoice Against Document for job receipt in current date.

  9. Select service and select document against that service.

  10. Calculate Charges.

  11. Click on save.

  12. Observe that the above error is showing.

101

29109



29109  "Please remove the selected logistics before changing the Source site." - Error is showing while changing a Source Site in the Sales Return document

Module:

Sales & Distribution - Operations - Invoicing - Sales Return

Reported Version:

12.14.7       268201, 267637

Scenario:

  1. Open a Customer from the Customer Master and go to Procurement Tab in it.

  2. Mark as enable the 'Logistics Applicable' field.

  3. Create an Unmanaged site and tag that customer on that site.

  4. Open the Incoming Logistic form in add mode.

  5. Select the Entry type as 'S&D: Sales Return/Transfer In'.

  6. Select that Customer in the Consignee field and choose that Unmanaged Site in the Site field.

  7. Save in the Incoming LR.

  8. Create an Adhoc Sales Return for that Unmanaged site and save it.

  9. Open the document in edit mode and change the Source Site.

  10. Observe that the system is showing the above error.

102

30271



30271  The User is unable to edit the Gate Entry Number in Sales Return form

Module:

Sales & Distribution - Operations - Invoicing - Sales Return

Reported Version:

12.15.4       271689, 273288

Scenario:

  1. Open a Customer from the Customer Master and go to Procurement Tab in it.

  2. Mark as enable the 'Logistics Applicable' and 'Gate Entry Applicable' fields.

  3. Create an Unmanaged site and tag that customer on that site.

  4. Open the Incoming Logistic form in add mode.

  5. Select the Entry type as 'S&D: Sales Return/Transfer In'.

  6. Observe that user is unable to edit the Gate Entry Number in Sales Return form.

103

30240



30240   "Adjustment amount should be equal to the Net Amount value." - Error is showing while saving Sales Return document

Module:

Sales & Distribution - Operation - Invoicing - Sales Return

Reported Version:

12.14.7        268941

Scenario:

  1. Try to save Sales Return document when there is a difference between Return Value and Basic Value.

  2. Observe that the above error is showing.

104

30230



30230  Users are getting logged out from the Ginesys web application automatically when another user tries to log in

Module:

Ginesys Log In form

Reported Version:

12.14.7        263104, 272800

Scenario:

  1. The organization has a total of 6 user licenses for the Ginesys web application, and all licenses are currently occupied.

  2. When a seventh user, who is different from the existing six users, attempts to log in, they are allowed to log in without any warning from the system.

  3. However, as a consequence of the seventh user logging in, one of the previously logged-in users is automatically logged out from the system.

105





Despite the negative stock status of the item and the configured profile setting, it was observed that the client was able to create a job order

Module:



Reported Version:



Scenario:

Despite the negative stock status of the item and the configured profile setting, it was observed that the client was able to create a job order.