SYMPTOMS
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The software shows Sync error: FAILED when the user tries to sync the store data with the HO server.
CAUSE
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One of the probable causes for the error might be Connection Time Out while synchronization was occurring at the receiver’s end.
This can be verified by checking the log - View Log.
RESOLUTION
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A probable resolution of this issue might be achieved by following the given steps:
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If you still face the same issue, please log a ticket with GINESYS Helpdesk at support.ginesys.in
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