SYMPTOMS
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"There exists Plan record(s) in previous Accounting year which is not yet completed. Please check it" - message shown when user try to Query Planing Records in at the time of planning Stock Audit.
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The probable cause of the error message is that some incomplete plans exists for particular user and for particular site in particular previous accounting year.
RESOLUTION
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- Log out the current logged in profile in Ginesys Desktop.
- Login into Ginesys Desktop with another the user for whom the stock audit is incomplete, the login date must be the last date of previous accounting year.
- Change the Sitethe SiteI to the site for which the incomplete stock audit was planned.
- Click on Stock Audit > Plan Stock Audit.
- Plan Stock Audit window will open.
- Select Plan Status. Select All from from the drop-down list of plans.
- Click on Query Panning Record.
- Right Click on any row of records. You will get the status of the plan.
- Execute all the steps necessary to get the plan to the Completed status.
- Now you can plan New Stock Audit.
This should resolve your issue, in case you face it again please contact our Ginesys Care portal - https://care.ginesys.in/
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