SYMPTOMS
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The software shows Sync error: FAILED when the user tries to sync the store data with the HO server.
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- Go to the Status Display column and right click on the
FAILEDdata. - Click on Reprocess Failed Data from the drop-down to re-process the failed data.
If you still face the same issue, please log a ticket with GINESYS Helpdesk at supportThis should resolve your issue, in case you face it again please contact our Ginesys Care portal - https://care.ginesys.in/
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