Introduction:

The customer analysis module that we have designed to provide a clear insight into the buying patterns and trends of their B2B customers. Our solution gathers and studies critical data such as spending habits, buying patterns, and other relevant information, enabling users to track top-end customers based on their sales performance over different time frames. The module is structured into five sub-modules: Dashboard,  Details, General,  Irregular, and Problematic Customer.

Dashboard:

The Dashboard provides a quick and concise view of the total customers, new customers, loyal customers, and lost customers, along with their respective contribution percentages to the overall sales.

It also presents Top N customer wise Sales trend, Top N city wise customer detail , Department wise new customer and so on.

Open

 Go to -- > Customer Analysis--> DashBoard

Details Report :

The Details report allows retailers to identify their most loyal and valuable customers and develop targeted marketing campaigns to engage and retain them.

Open

• Customer Details  Go to -- > Customer Analysis--> Details

• Best Customer  Go to -- > Customer Analysis--> Details--> Best

• Lost Customer  Go to -- > Customer Analysis--> Details--> Lost

• New Customer  Go to -- > Customer Analysis--> Details--> New

• Loyal Customer  Go to -- > Customer Analysis--> Details--> Loyal

• Return Customer  Go to -- > Customer Analysis--> Details--> Return

General, Irregular and Problematic Customer :

Our solution further enables users to identify the top and problematic customers based on their return history, helping business organization proactively manage customer complaints and improve the overall customer experience.

In summary, our customer analysis module is a robust and powerful tool that provides the user with valuable insights into customer buying patterns and trends. By utilizing this data, retailers can make data-driven decisions that can improve customer satisfaction, drive sales, and boost revenue.

• General Customer  Go to -- > Customer Analysis--> General

• General Customer Day Visit Go to -- > Customer Analysis--> General--> Day Visit

• General Customer  Bill Value Go to -- > Customer Analysis--> General--> Bill Value

• General Customer  Bill Count Go to -- > Customer Analysis--> General--> Bill Count

• Irregular Customer  Go to -- > Customer Analysis--> Irregular

• Irregular Customer Day Visit Go to -- > Customer Analysis--> Irregular--> Day Visit

• Irregular Customer Bill Value Go to -- > Customer Analysis--> Irregular--> Bill Value

• Irregular Customer Bill Count Go to -- > Customer Analysis--> Irregular--> Bill Count

• Problematic Customer  Go to -- > Customer Analysis--> Problematic

• Most Return Go to -- > Customer Analysis--> Problematic--> Most Return

• MTM Return  Go to -- > Customer Analysis--> Problematic-->  MTM Return