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GET Claims Fetch
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GET Claims Fetch

Owned by Browntape KB Team (Unlicensed)
Sept 22, 2023
3 min read

This call allows you to fetch all the Return Order Claims created from Browntape, given a company (which is deduced from the authenticated user). You can use various useful filters while making this fetch.

End Point

https://app.browntape.com/0.1/claims/index.json

Parameters to be passed

?username=XXXXXXXXXX &auth_string=YYYYYYYYY &created_from='2020-10-01 00:00:00' (optional) &created_to='2020-11-27 00:00:00'(optional) &status= pending/submitted/submitfail/granted/failed (optional) &claim_type= flipkart_spf/amazon_safe_t (optional) &order_id[] = 12345 (optional, multiple values accepted) &page=1 &limit = 200 (optional. Default - 200 , Max - 200)

Response

[ { "Order": { "id": "1290126141", "created": "2020-11-11 19:18:00", "modified": "2020-11-25 13:15:35", "gross_value": "3430.00", "fees_value": null, "channel_id": "26569", "parent_id": null, "shipping_value": "0.00", "cod_fees_value": null, "customer_id": "266810273", "shipping_address_id": "14623041", "order_status_id": "4", "financial_status_id": "6", "is_cod": "1", "fulfillment_status_id": "5", "marketplace_status": "completed", "is_replacement": "0", "shipping_batch_id": null, "manifest_id": null, "packer_id": null, "currency_id": "63", "executed_shipping_method": "", "tracking_number": "5931279528733", "imei_number": null, "courier_routing_code": null, "stock_adjusted": "0", "pending_stock_adjusted": "0", "order_reference": "OD120197760445010000-12019776044501000", "order_reference2": "OD120197760445010000", "selected_shipping_method": null, "uuid": "13883869685fbe4fb79b4948.458", "unread": "1", "dispatch_date": "2020-11-25 12:36:07", "bt_fulfillment_status_id": "5", "bt_order_status_id": null, "bt_financial_status_id": null, "remittance_date": null, "remittance_note": null, "remitted_value": null, "courier_status_id": null, "courier_company_id": "19", "courier_tracked_on": null, "invoice_number_on_channel": "FAC4T22100000121", "invoice_number": null, "invoice_prefix": null, "invoice_generated_on": null, "tax_rule_id": null, "courier_status_raw": null, "courier_tracking_attempts": "0", "ship_label_path": null, "invoice_path": null, "order_manifest_path": null, "channel_manifest_reference": null, "order_statement_path": null, "order_declaration_path": null, "channel_docs_json": null, "warehouse_id": null, "weight_gm": null, "length_mm": null, "breadth_mm": null, "height_mm": null, "erp_invoice_ref": null, "erp_order_ref": null, "erp_shipment_ref": null, "problem_reason": "Misshipment - DIFFERENT_SPECIFICATIONS_FROM_WEBSITE - There is a big dent on holder.... - Mark By System", "replacement_order_id": null, "replacement_pending": null, "is_split": "0", "parent_order_id": null, "company_id": "6596", "order_type": "9", "invoice_separator": "/", "invoice_prefix_2": null, "invoice_separator_2": null, "created_on": "2020-11-25 12:36:07", "vat_forms": null, "packaging": null, "pickup_date": "2020-11-11 19:23:46", "pickup_time_band": null, "is_scanned": "0", "is_imei_count_valid": "0", "first_printed_on": null, "added_to_manifest_on": null }, "Claim": { "id": "1", "item_titles_orders_returns_id": "32", "created": "2020-11-25 13:24:13", "modified": "2020-11-26 11:22:40", "claim_type": "flipkart_spf", "claim_reason": "damaged_product", "status": "submitted", "channel_reference": null, "created_user_id": null, "assigned_user_id": null }, "ItemTitlesOrdersReturn": { "id": "32", "item_titles_order_id": "1321452950", "return_number": "5fbe58f75d658", "return_expected_quantity": null, "good_return_quantity": "1", "bad_return_quantity": "1", "tracking_number": "R-2", "executed_shipping_method": "Bluedart", "return_reason": "customer has quality issue", "note": null, "return_attributes": null, "stock_adjusted": "0", "created": "2020-11-25 13:15:35", "modified": "2020-11-25 13:15:35" }, "ItemTitlesOrder": { "id": "1321452950", "order_id": "1290126141", "quantity": "2", "tracking_ref": null, "item_title_id": "355833525", "gross_value": "1715", "item_url": "https://www.flipkart.com/item/LAEFG3G9VA7K5YYK", "number": "12019776064301000", "item_options": null, "tax_rule_id": null, "tax_type": null, "tax_amount": null, "tax_rate_percent": null, "shipping_batch_id": null, "manifest_id": null, "packer_id": null, "executed_shipping_method": null, "tracking_number": null, "courier_routing_code": null, "selected_shipping_method": null, "dispatch_date": "2020-11-12 00:00:00", "bt_cancel_date": null, "channel_cancel_date": null, "bt_return_date": null, "channel_return_date": "2020-11-25 12:36:07", "courier_status_id": null, "courier_company_id": null, "courier_tracked_on": "0000-00-00 00:00:00", "courier_status_raw": null, "courier_tracking_attempts": "0", "ship_label_path": null, "fulfillment_status_id": "5", "shipping_value": "0", "sub_order_reference": null, "warehouse_id": null, "stock_flag": "1", "dispatch_by_date": "0000-00-00 00:00:00", "discount_amount": "0", "imei_no": null, "scanned_quantity": "0", "item_attributes": null }, "ItemTitle": { "id": "355833525", "title": "Designer Lighting Wall Lights Lamp Shade", "sku_id": "4858736", "sku_code_from_channel": "WL1338", "company_id": "6596", "number": "12019776064301000", "channel_product_ref": "LAEFG3G9VA7K5YYK" }, "Sku": { "id": "4858736", "readable_name": "Designer Lighting Wall Lights Lamp Shade", "custom_code": "WL1338", "image_path": null, "image_thumb_path": null, "input_image_path": null, "company_id": "6596", "_in_stock_quantity": "100", "sla_days": null, "awaiting_dispatch_quantity": "0", "length_mm": null, "breadth_mm": null, "height_mm": null, "weight_gm": null, "bundle_id": null, "is_disabled": "0", "is_bundle": "0", "default_cost_price": "0", "least_selling_price": null, "created": "2020-11-25 12:39:26", "modified": "2020-11-25 13:00:46", "currency_id": "0", "is_low_stock": "0", "low_stock_level": null, "product_id": null, "stock_sync": "1", "product_category_id": null, "tax_rule_id": null, "style_code": null, "color": null, "size": null, "master_mrp": null, "master_selling_price": null, "has_imei": "0", "hsn_code_id": null, "brand_id": null }, "ClaimsImage": [ { "claim_id": "1", "image_type": "label_image", "image_path": "https://skuimages.s3.amazonaws.com/3775770.jpeg" }, { "claim_id": "1", "image_type": "content_image", "image_path": "https://skuimages.s3.amazonaws.com/3775770.jpeg" }, { "claim_id": "1", "image_type": "product_image_from_s", "image_path": "https://skuimages.s3.amazonaws.com/3775770.jpeg" }, { "claim_id": "1", "image_type": "damage_area_image", "image_path": "https://skuimages.s3.amazonaws.com/3775770.jpeg" } ] } ]

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