Data Sync Service is responsible for offline syncing of data between the HO and POS stores. For outbound business event from HO to POS it connects to the local database for scanning new business events, gathers business data against those events and sends them to the web database. For inbound business data from POS, it handles the business event and stores the data in the local database.

Data Sync Service runs on a schedule and can be configured as low as 15 minutes. 

Some of the documents synced from both sides are given below: 

HO to Store

1. Item and other masters.
2. Transfer Orders (Consignment Stores) and Sales Order and Invoices (Outright Stores)
3. Item Audit Plans
4. Promotions etc.

Store to HO

1. Customer Details
2. Sales Details
3. GRC and GRT details etc.

Pre-requisites

1. The users' role must have access to the Data Exchange feature in Admin - Security - Roles (Cashier etc) - Access Rights - Administration - System.
   
   

2. Run POS inAdminMode by right clicking on the POS icon and selecting theRun as Administratoroption.

   If the user doesn't have Admin login, then the system will not allow him to perform data sync.

3. The users' role must have a enabled Web DBconnection. 

   NETWORK Access: Grant access to Web Database in Firewall.

   You can check the web database status by following the path: Ginesys POS - Administration - System - Data Exchange - Support tools.

   In the Support Tools section, look for Web DB Locator... option. The Web Database Locator window opens.

   Click on the Test Connection button.

   If the message - Web Database Connection successful. - is displayed on the screen, then you have an enabled Web DB connection.

4. The software version of Ginesys HO and Ginesys POS must match - the major versions of both sides should be identical.

Step-by-step guide

The steps are as follows:

1. Go to Ginesys POS - Administration - System - Data Exchange. The Data Exchange module opens.
   
   
2. Click on the Sync button. The Synchronizing Data window opens.
   
   
3. The sync process starts.
   
   
4. After the process is complete, click on the Close button to close the window.
   
   
5. To view the data received from the HO, click on the Received Data tab.
   
   

6. To view the data sent from the HO to the store, click on the Sent Data tab.

   In the Sent tab, the most recently sent data is displayed as UPLOADED in the Status Display column.

   On syncing the next time (after the data is synced with HO), the Status Display column displays PROCESSED.

7. The data will be synced with HO.

   Important

   In Store, the data is first received from HO then sent.