We’re excited to announce that the latest information is now available on our new site, the Ginesys One Wiki!. Visit the site for up-to-date resources and insights. We look forward to continuing to support you there!">
We’re excited to announce that the latest information is now available on our new site, the Ginesys One Wiki!. Visit the site for up-to-date resources and insights. We look forward to continuing to support you there!

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We’re excited to announce that the latest information is now available on our new site, the Ginesys One Wiki!. Visit the site for up-to-date resources and insights. We look forward to continuing to support you there!">
We’re excited to announce that the latest information is now available on our new site, the Ginesys One Wiki!. Visit the site for up-to-date resources and insights. We look forward to continuing to support you there!

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SYMPTOMS

"Primary Database connection failed in HO Server." - Error message is shown when the user tries to open the Desktop module.

CAUSE

There may be multiple causes for this error to occur. This checklist will ensure that you have tried to understand the most common reasons for the issue and resolve them. If the issue still persists, please feel free to contact GINESYS support.

RESOLUTION

Check 1

Sqlnet.ora logon version might not be defined in Oracle 12c Database.

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