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SYMPTOMS

The software displays the following error "System cannot find the path specified" user is trying to run GINESYS SMTP Mail Service

CAUSE

One of the probable causes of the issue, is that the user does not have the required administrative privilege in GINESYS SMTP Mail Service.

RESOLUTION

  1. Open Services
  2. Right-click GINESYS SMTP Mail Service & click Stop (if not stopped already)

     
     
  3. Right-click GINESYS SMTP Mail Service & click Properties



  4. Click the Log On tab and select This account:checkbox.

  5. Provide the username(must be an administrative user) and password and click OK to close the Properties window.



  6. Restart the GINESYS SMTP Mail Service again.

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