Sometimes the cashier may need to put a delivery slip on hold for a multitude of reasons. The buyer may wish to shop more items or maybe he may have selection issues in his purchase or simply the printer may have issues. In such cases the cashier holds the delivery slip till it’s possible to execute it or cancels it. This article describes how to recall a held delivery slip.

Pre-requisites

1. On clicking on Admin - Security - Roles; the roles are listed in the right side pane. Add a new role (Add button) or select an existent one (Edit button) and modify it. The users' role must have access to the Held Bill feature by enabling the Hold/Recall app operations for a particular role in Access Rights (tab) – POS as Delivery Slip.
2. The delivery slip must contain items.

Step-by-step guide

The process is divided in the following steps:

1. Go to the Slip (or press F4 key) > Recall Delivery Slip. The Held Delivery Slips window will appear.
2. Select the desired held delivery slip from the list.
3. By default, you can see the held delivery slips of the terminal you are working on (since the My Terminal option is selected). But if you want to recall all the held delivery slips of the all the terminal of the store, you can do so by selecting the All Terminals option.
4. Click on the Recall Delivery Slip button.
5. The delivery slip will appear in the delivery slip area.