1088 "Violation of UNIQUE KEY constraint ''CITY_U01''. Cannot insert duplicate key in object ''dbo" -  Error message is displaying while doing data sync

Module:

Data Sync at POS

Reported Version:

12.6.4      

Scenario:

1. Create a new City through Customer Add event.
2. Sync to Store which is completed properly.
3. Now change the same customer again.
4. Observe that the data sync is failed and following error message is being displayed - "Violation of UNIQUE KEY constraint ''CITY_U01''. Cannot insert duplicate key in object ''dbo"

1277 Sync failed while PROMOASSIGHCHANGE event is getting downloaded at POS end

Module:

POS

Reported Version:

2.6.6         

Scenario:

1. At HO Data Exchange dashboard, the last send data is in 'Uploaded' state for the store.
2. Change the promo assignment information of a promotion assigned to the site.
3. Run the sync once (new data will not be uploaded as the previous data is in 'Uploaded' state)
4. Again change the promo assignment information of same promotion assigned to the site.
5. Run the sync once (new data will not be uploaded as the previous data is in 'Uploaded' state)
6. Now sync from both end (POS and HO) 2 times
7. See that the above issue has been raised.

1343 After reverting GRT document from HO, the status is still showing as synchronized at the POS site

Module:

POS - Back office - Transactions - GRT

Reported Version:

12.6.7       

Scenario:

1. Generate E-invoice against GRT document at the POS end.
2. Now cancel the IRN at the POS end.
3. Then revert the same document from the HO end.
4. After reverting the document, do a sync from both ends.
5. Observe that the status of the document is still showing as synchronized at the POS site.

1349 "Failed to enable constraints. One or more rows contain values..." - Error message is displaying while opening POS drawer summary report

Module:

POS - Back Office - Report - Drawer summary report

Reported Version:

2.6.6       

Scenario:

1. Create a Payout and set remarks (Example - Set remarks within 200 characters).
2. Save it and then open POS drawer summary report.
3. Observe that the following error message is being shown - "Failed to enable constraints. One or more rows contain values"

1391 HSN description is not showing in "EMG-Standard CSV" data file

Module:

POS E-invoice - EMG-Standard CSV

Reported Version:

2.6.8      

Scenario:

1. Create HSN/SAC code from the HO end and also provide the description.
2. Now tag the HSN/SAC with an item and download the same item at POS end.
3. Now create a POS bill with this item and generate an e-invoice against the same document.
4. Observe that HSN description is not showing in EMG-Standard CSV file of the plugin folder.

1403  Settlement Audit is getting failed for Opening Stock mismatch between HO and POS

Module:

POS - Back Office - Transactions - Settlement

Reported Version:

12.6.12     

Scenario:

Settlement Audit is getting failed because opening stock is not matching between HO and POS.

1418 Encrypted Password is getting displayed in the POS

Module:

POS - Administration - Security - Users

Reported Version:

12.6.0     

Scenario:

1.  Go to Area: POS - Administration - Security - Users
2. Observe that the Encrypted Password is getting displayed.

1407 While issuing Credit Note for return POS Bill there was some data exchange issue between Ginesys ERP and third party solution provider

Module:

POS Bill

Reported Version:

2.6.8     

Scenario:

For POS Return Bill while issuing Credit Note there was some data exchange issue between Ginesys ERP and third party solution provider.

1414 "Red response : Cannot cast to JSString" - Error is showing while closing the details window of a customer

Module:

POS Customer profile

Reported Version:

2.6.8    

Scenario:

1. Need to configure loyalty provider EMR.
2. Search a customer from the POS site.
3. Select View profile option and all the details will be shown in a pop-up.
4. Showing all the details of the customer.
5. Now try to close the window.
6. Observe that the following error message is being shown - "Red response : Cannot cast to JSString".