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"You cannot install the 64-bit version of Microsoft Access Database Engine because you currently have 32-bit Office Product installed" - Error message shows when user tries to install a 64-bit version of Microsoft Access Database Engine
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"You cannot install the 64-bit version of Microsoft Access Database Engine because you currently have 32-bit Office Product installed" - Error message shows when user tries to install a 64-bit version of Microsoft Access Database Engine

Owned by Ginesys Knowledge Team

SYMPTOMS

Requested by: Shambojit Sengupta 29/May/2018

The software displays the error message "You cannot install the 64-bit version of Microsoft Access Database Engine because you currently have 32-bit Office Product installed" when user tries to install a 64-bit version of Microsoft Access Database Engine in the presence of a 32-bit version of Microsoft Office Product.

CAUSE

The 64-bit version of Office is incompatible with the 32-bit version of Office products. If you are having 32 bit Microsoft Office in a 64 bit server machine and you are trying to install 64-bit version of Microsoft Access Database Engine (AccessDatabaseEngine_X64.exe) then you may find the error mentioned above. Microsoft does not support a 32-bit and a 64-bit component installed side-by-side under normal circumstances, however it allows users to tweak the situation to allow for such installations.

RESOLUTION

To install the 64-bit version of Microsoft Access Database Engine despite of having 32 bit Microsoft Office installed, run the setup from a command line with the “/passive” argument specified. The setup can be done by following the given steps: 

  1. Download the 64 bit of Access Database Engine (AccessDatabaseEngine_X64.exe) from this link http://support.ginesys.in/downloads/current/AccessDatabaseEngine_x64.exe

  2. Save the downloaded file in the root of C drive. File path should look like C:\AccessDatabaseEngine_X64.exe

  3. Open a Command prompt with elevated mode [Right-click on cmd.exe or Command Prompt application in Windows program list and choose Run as Administrator]

  4. Navigate to the root of C drive. To do that type cd\ 

  5. C:\>AccessDatabaseEngine_X64.exe /passive

This will install the 64 bit version of Microsoft Access Database Engine. If any issue ask them to take help of their IT administrator.

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