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Reverting posted Goods Receive document from HO

Owned by
Ginesys Knowledge Team
Last updated: Sept 12, 2022 by
Subhasree Banerjee (Unlicensed)
2 min read

This article explains how to revert a Goods Receive document from HO. This can happen in scenarios when you identify that some corrections are required in the Goods Receive document made by the store. This can also happen if you had sent a Transfer Out or Sale Invoice document to a store where it was not supposed to be sent and the store had created a Goods Receive document against the wrong Goods Receive Advice document.

In such cases, you first need to revert the Goods Receive document from the HO. Once reverted from HO and the data synced with store, the respective Goods Receive document will be in 'Open' state at Store, which can then be edited or deleted as required.


IMPORTANT: You cannot revert a Goods Receive document for a store if the date on which the Goods Receive was made is already settled. Also inter store Goods Receive cannot be reverted from HO.

Step-by-step guide

Please follow the steps to revert the Goods Receive document that was wrongly created at Store.

  1. Log in to GINESYS Web and go to POS Management > Operations > Goods Receive at Site.

  2. Locate the Goods Receive document from the list. Use the filter options to locate the Goods Receive document quickly.

  3. Click 'Revert' action from the 'Action' drop down at the top of the list.

  4. Click 'Yes' at the confirmation prompt window that appears.


  5. A affirmation message will be shown that the Goods Receive was successfully reverted.

  6. Run 'Data Sync' once manually or wait for the auto sync to happen.


The Goods Receive document is now reverted and you can now Edit or Delete the Goods Receive document at the store where the concerned Goods Receive document will now be in 'Open' state.

To go back to the main page click on the link : How To: Manage Operations in Ginesys Retail