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How To: Revert a Goods Receive Advice from Store

Owned by
Aparajita Basu Roy
Sept 14, 2022
2 min read

This article explains how to revert a Goods Receive Advice from a Store. This can happen in scenarios when you send a Transfer Out or Sale Invoice document to a wrong store. In such a case, unless you revert the GR Advice document from the store, you cannot modify the Transfer Out or the Sale Invoice document at HO for sending it to the correct store.


Important information

Note: that this article will help to revert only those GR Advice which have not been received yet. If the GR Advice has been received (fully or partially) at the store then you will have to revert the Goods Receive from HO, delete the open Goods Receive from Store and then revert the GR Advice from store.

Earlier only HO to store Goods Receive Advice (raised against the GRT by the store) could be reverted. Now, Goods Receive Advice against Store to Store transactions can also be reverted. (From version 11.138.0)

Pre-requisites

  1. The user must have the rights to revert GR Advice.

  2. Only the GR Advices which are not received (totally or partially) can be reverted.

  3. Revert can be done i
  4. The settlement of the source store should not be completed for that original document date.

Step-by-step guide

Please follow the steps to revert the Goods Receive Advice that was wrongly received at Store.

  1. Log in with valid credentials and go to Back Office > Transaction > Goods Receive Advice.

  2. Locate the Goods Receive Advice document from the list.

  3. Click on the Revert button.

  4. A dialog box appears asking you if you want to continue. If you want to revert the GRC, then click Yes or else click No.

  5. Goods Receive Advice reverted successfully - message will be displayed.



  6. Run Data Sync once manually or wait for the Auto Sync to happen.

The Goods Receive Advice is now reverted and you can now Modify or Delete the Transfer Out / Sale Invoice document at GINESYS HO.

 How To: revert Goods Receive Advice against Store to Store transactions

Suppose Store A needs to return some articles to Store B and raises a Goods Return Document which is synced to Store B via HO. Then Store B gets it as a Goods Receive Advice Document. Now, Store B can revert the Goods Receive Advice to Store A for some reason. The reverted document is also synced to Store A through HO. An acknowledgement of the GRT Revert, is received by HO when Store A performs a sync.