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Technical KBs
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How To: Add an user to Power User group in Windows 7
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How To: Check for abnormal shutdown
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How To: Determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system
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How To: Disable user account control in Windows
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How To: Ping a network connection
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How To: Provide read and write access to Application Pool Identities
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How To: Generate Gift Vouchers
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How To: Turn on or off Windows Features
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How To: Change value of Promotable transaction for ODP.NET in registry editor
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How To: Open the Registry Editor
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Ginesys HO Re-installation - Handover information from Helpdesk
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How to do POS DB Restoration
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Live Sync 2.0 ERP Dashboard Guide
Troubleshooting articles
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"Error occurred. Reason Could not load file or assembly 'Oracle.DataAccess, Version=2.121.2.0, Culture=neutral, PublicKeyToken=89b483f429c47342' or one of its dependencies"-Error appears while open Ginesys Launchpad after Ginesys re-installation
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Changes in POS Analytics Report Management
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Ginesys Knowledge Team
Aparajita Basu Roy
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Ginesys Knowledge Team
Last updated:
Apr 11, 2019
by
Aparajita Basu Roy
1 min read
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These articles are related to various technical issues related to Ginesys.
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Title
Creator
Modified
Ginesys Reports Installation Guide
Ginesys Knowledge Team
Mar 08, 2024
Hardware / Operating System Requirements for installation of GINESYS v11.100.0
Ginesys Knowledge Team
Mar 08, 2024
Configuring the Cube Manager
Aparajita Basu Roy
Mar 05, 2024
How To: Update Ginesys HO using Auto Update
Deepankana Roy
Dec 13, 2023
How to: Implement Digital Signature in Ginesys Mail Notification Service
Staff KB Contributer
Aug 23, 2023
How To: Update Ginesys Report version
Tech Contributor
Apr 24, 2023
How To: Install work station or terminal in Ginesys ERP
Aparajita Basu Roy
Aug 18, 2022
Setting Up the Web API
Aparajita Basu Roy
Jul 11, 2022
Managing Web Database
Deepankana Roy
Jul 11, 2022
Checking web database connectivity from GINESYS HO
Aparajita Basu Roy
Jul 11, 2022
Common Downloads
Ginesys Knowledge Team
Mar 29, 2022
Software pre-requisites for Installation of GINESYS v 11.100.0
Ginesys Knowledge Team
Mar 29, 2022
How To: Set Image Convention of an Item
Aparajita Basu Roy
Feb 14, 2022
Ginesys Cloud Hosting - Frequently asked questions answered
Tech Contributor
Jan 25, 2022
How To: Print Barcode in web
Aparajita Basu Roy
Aug 27, 2021
"Invalid URI : The URI is empty "- Error while opening Ginesys Report Home
Tech Contributor
Mar 01, 2021
"GINESYS Report engine not yet configured. Please get in touch with your Administrator or call GINESYS Helpdesk."-Error while opening the Ginesys Report.
Tech Contributor
Mar 01, 2021
Standard Troubleshooting Checklist - Ginesys Report
Tech Contributor
Nov 06, 2020
"License service is either not installed or not running. Please use system manager utility to resolve your issue." - Error while trying to open Ginesys HO Web or Desktop
Tech Contributor
Aug 25, 2020
"Index was out of range. Must be non-negative and less than the size of the collection" - Error message shown while updating through HO AutoUpdater
Ginesys Knowledge Team
Aug 21, 2020
"A certificate chain could not be built to a trusted root authority . A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider." - Error while trying to install .NET Framework 4.6.2.
Tech Contributor
Aug 20, 2020
How To: Perform Telnet
Aparajita Basu Roy
Aug 03, 2020
How To: Enable Telnet in Windows
Aparajita Basu Roy
Aug 03, 2020
How To: Add a Windows Firewall rule to allow an inbound TCP port access
Aparajita Basu Roy
Aug 03, 2020
How to Install an SSL/TLS Certificate In Microsoft IIS 7
Arindam Banerjee
Aug 03, 2020
"The requested name is valid, but no data of the requested type was found."-Error While trying to run any report from Home tab of Ginesys Reports.
Tech Contributor
Jul 11, 2020
Ginesys Web Report Scheduler service is not running or working.
Tech Contributor
Jul 11, 2020
"No Output Generated"-While trying to view any report from Ginesys desktop application to web browser.
Tech Contributor
Jul 11, 2020
"Could not connect to Ginesys Database. Please check the Database setting from GINESYS."--Error while run the Import Excel option from Ginesys Desktop Application.
Tech Contributor
Jul 07, 2020
"Unable to perform backup operation.Oracle export/import utility not found in the specified location.Ginesys backup...from the Ginesys Server not from any Ginesys client".- Error while run the Backup Utility from Ginesys Launchpad.
Tech Contributor
Jul 07, 2020
"The drive or network connection that the shortcut ‘GINESYS.Ink’ refers to is unavailable. Make sure that the disk is properly inserted or the network resource is available"- when trying to open Ginesys LaunchPad from HO workstation.
Tech Contributor
Jul 05, 2020
"Ginesys workstation is not found installed in this system, Ginesys Desktop can run only if Ginesys workstation is installed."- when trying to open Ginesys LaunchPad from HO workstation or terminal.
Tech Contributor
Jul 05, 2020
How To: Access Ginesys over HTTPS protocol
Arindam Banerjee
Jul 01, 2020
"ReasonColumn 'InvariantName' is constrained to be unique. Value 'Oracle.DataAccess.Client' is already present." - Error appeared while login in DataExchange Utility.
Tech Contributor
Jun 17, 2020
"Unable to connect to the remote server" or "Tcp channel protocol violation: expecting preamble." - Error while testing Schedule Remoting host connection
Tech Contributor
Jun 15, 2020
"Unable to connect to remote server" - Error message appears in SMS Notification utility log as SMS sending fails where internet proxy is configured
Arindam Banerjee
Jun 08, 2020
"Error: Unable to initialize for provider System.Data.OracleClient at WebReports.Api.Data.DbConnect.SetDbInfo(DbInfo dbInfo)" - Error message appears while Data Source connection testing fails in Ginesys Report menu.
Tech Contributor
May 20, 2020
"A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond X.X.X.X:80" - Error while trying to open Ginesys Reports.
Tech Contributor
May 20, 2020
"GINESYS Report engine not yet configured or service is not running." - error message showing during Report SYNC while Ginesys runs on HTTPS
Tech Contributor
May 19, 2020
"VS Shell installation has failed with exit code 1638" - Error message thrown as SQL Server 2017 installation fails
Arindam Banerjee
May 03, 2020
How To: Setup a SQLite database browser to browse Ginesys Audit trail data file
Arindam Banerjee
Apr 01, 2020
How To: Check stability of a connection of a service like Web Database
Arindam Banerjee
Feb 24, 2020
How To: Install POS Application Server (Old setup 1.30.4)
Suchandra Nandi
Feb 21, 2020
How To: Reset ASP.Net with IIS
Arindam Banerjee
Feb 08, 2020
How To: Backup and Restore Ginesys database (Oracle) manually using Data Pump Export and Import
Arindam Banerjee
Feb 04, 2020
How To: Change Web Database details in Ginesys
Staff KB Viewer
Oct 18, 2019
Understanding Backup Location required in Ginesys HO Backup utility
Arindam Banerjee
Oct 15, 2019
How To: Manually create new SQL Server Database
Suchandra Nandi
Oct 10, 2019
26-September-2019 IMPORTANT: Ginesys POS setup pack 1.146.2 is now available
Arindam Banerjee
Oct 03, 2019
Windows Server Upgrade Path
Ginesys Knowledge Team
Aug 30, 2019
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