"Unable to start/ stop scheduler service" - Error while clicking on Backup option to take POS backup.

Owned by Aparajita Basu Roy

Sept 15, 2022

1 min read

SYMPTOMS

An error occurred while clicking on Backup option from DBBackup.exe utility to take POS backup. The following message appears on Screen.

Backup - Error
Unable to start/ stop scheduler service.
Reason:Cannot start service GINESYSPOSScheduler on computer '.'.

CAUSE

User has opened the POS application / data backup utility without administrator privilege.

RESOLUTION

Reopen the POS application or DBBackup.exe utility with Administrative privilege (Right click on POS application / DBBackup.exe utility then choose "Run As Administrator").
Then stop scheduler service & perform backup.

This should resolve your issue, in case you face it again please contact our Ginesys Care portal - https://care.ginesys.in/

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