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We’re excited to announce that the latest information is now available on our new site, the Ginesys One Wiki!. Visit the site for up-to-date resources and insights. We look forward to continuing to support you there!
SQL Server service fails to start
SYMPTOMS
SQL server service fails to start in GINESYS POS application server.
A error log, can be found in Windows Event viewer under 'Application' section for every service start-up failure. For example:
Event Source: Service Control Manager
Event ID: 9003
Description:
The log scan number (xxxxx) passed to log scan in database 'master' is not valid. This error may indicate data corruption or that the log file (.ldf) does not match the data file (.mdf). If this error occurred during replication, re-create the publication. Otherwise, restore from backup if the problem results in a failure during startup.
CAUSE
One of the system databases of SQL Server, the Master, got marked as invalid as there is a probable data corruption in the SQL Server database. There could be multiple reasons for that. The most common reason being one or several occasions of abnormal shutdown of that system where this Database service is installed.
RESOLUTION
Using Master Db Tool (MasterDBTools.exe), one can try to repair the Master database.
Following article will guide further to use this tool:
How To: Use the Master DB Tool