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Line Level Charge is not calculating after pressing recalculate button, at the time of item quantity modification

Owned by Ginesys Knowledge Team
Last updated: Jun 08, 2018 by Deepankana Roy (Unlicensed)
1 min read

SYMPTOMS

Line Level Charge is not calculating after pressing recalculate button, at the time of item quantity modification in GRC. 

CAUSE

On pressing the Recalculate button, only the existing charges get calculated. In case of quantity modification, the line level charges get deleted. Since the charges are deleted, pressing the Recalculate button, is not calculating the charges.

RESOLUTION

If item quantity is modified then charge should be freshly calculated.So the Calculate button should be pressed in place of Recalculate button for charge calculation. 

This should resolve your issue, in case you face it again please contact our Ginesys Care portal - https://care.ginesys.in/ 

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