Title: Troubleshooting (HO)  
Owner: Ginesys Knowledge Team
Creator: Ginesys Knowledge Team Jan 14, 2018
Last Changed by: Aparajita Basu Roy Jan 31, 2018
Tiny Link: (useful for email) https://ginesys.atlassian.net/wiki/x/PoAIDg
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Children (62)
    Page: "An error has occurred which is preventing the completion of this request. Please contact your administrator." - Error message is shown when user tries to open a report through Ginesys Web Reports
    Page: "Cannot Sync reports" - Error message is displayed as Ginesys Web Reports opening with errors
    Page: "GINESYS Report engine not yet configured. Please get in touch with your Administrator or call GINESYS Helpdesk."-Error while opening the Ginesys Report.
    Page: "The requested name is valid, but no data of the requested type was found."-Error While trying to run any report from Home tab of Ginesys Reports.
    Page: "No Output Generated"-While trying to view any report from Ginesys desktop application to web browser.
    Page: Ginesys Web Report Scheduler service is not running or working.
    Page: "ORA-01017: invalid username/password; logon denied. SYSTEM user connection is ok but SYS user connectivity failed" - Error while connecting HO database
    Page: "Connection failed for GINESYS error:Column: 'invariantname is constrained to be unique value 'Oracle DataAccess Client' is already present.”
    Page: "Unable to perform backup operation.Oracle export/import utility not found in the specified location.Ginesys backup...from the Ginesys Server not from any Ginesys client".- Error while run the Backup Utility from Ginesys Launchpad.
    Page: "Could not connect to Ginesys Database. Please check the Database setting from GINESYS."--Error while run the Import Excel option from Ginesys Desktop Application.
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