688 "Some of the items included in this journal is already existing in some active journal. Cannot activate." - Error message is displaying while trying to activate the Audit Journal
Module:
NPOS - Transaction - Audit Journal
Reported Version:
12.4.5
Scenario:
Go to NPOS > Transaction > Audit Journal.
Start the process.
Try to activate Journal.
Observe that the following error message is being displayed - "Some of the items included in this journal is already existing in some active journal. Cannot activate."
2
699
N.A.
699 Mode Of Payment detail in same Analytic Report is showing mismatched results in POS and HO
1. Create a POS bill with MOP as EDC1 and sync to HO. 2. Change the MOP Name and the short name 3. Sync again to sync the changed data to store. 4. Now open the report in HO as well as POS and tally 5. Observe that there is a mismatch between the two reports
3
700
N.A.
700 "String or binary data would be truncated." - Error message displayed when Sync receive failed at Store
Module:
POS - Admin - Data Sync
Reported Version:
12.4.5
Scenario:
Go to POS > Admin > Data Sync.
Try to sync Opening Debit Note from HO to Store end.
Observe that the following error message is being displayed - "String or binary data would be truncated.".
4
706
N.A.
706 "Report file was not found at C:\GSL\GINESYS12\Shared\Reports" - Error message is displaying while trying to preview Delivery Challan document report after adding a new Delivery Challan
Module:
Sales & Distribution - Operations - Delivery
Reported Version:
12.4.5
Scenario:
Go to Sales & Distribution > Operations > Delivery.
After creating Delivery Challan, try to print the Document.
Observe that the following error message is being displayed - "Report file was not found at C:\GSL\GINESYS12\Shared\Reports".
5
759
N.A.
759 "ORA-12899: value too large for column "SABH"."STAGING_POSBILLCN"."CNNO" (actual: 26, maximum: 25)" - Error message is displaying while trying to receive sync at HO
Module:
Ginesys Launchpad - Data Exchange
Reported Version:
12.4.5
Scenario:
Create and sync some POS credit notes from POS to HO.
Next, try to sync the same at HO.
Observe that the sync is getting failed and the following error message is being displayed - "ORA-12899: value too large for column "SABH"."STAGING_POSBILLCN"."CNNO" (actual: 26, maximum: 25)".
6
803
803 Several transactions mail is not going to respective receiver as per Ginesys Mail notification setup
Module:
Ginesys Launch pad - Mail Notification
Reported Version:
12.4.5
Scenario:
Ginesys Mail Notification set up is proper to send the mail of transactions.
Create a document and authorize.
Observe that the transaction mail is not going to respective receiver automatically.
The following forms are having this issue -
Purchase Order
Purchase Order Cancellation
Outgoing LR Job
Payment Advice Document
7
806
806 "Cannot Save record: Reason: The following Challan(s) are invalid Challan No. (DC No)/Challan Barcode ( Challan Barcode ) is for Managed Site Name" - Error message is displaying while trying to create transfer order through Transit via
Module:
Sales & Distribution - Operations - Transfer - Transfer Out
Reported Version:
12.4.5
Scenario:
Create 2 OS-OO-CM Sites (Example- "X Ltd. Mumbai" and "T fashion group Private Limited") and one managed site( Example - "Test").
Go to Retail Management > In Replenishment Source tag the 2 OS-OO-CM sites with transit via filled as "T fashion group Private Ltd" for "X Ltd Mumbai".
Create a Delivery Challan(DC) as Source site as "X Ltd Mumbai" and Destination site as "Test" .
Create TO as Source site as "X Ltd Mumbai" and Destination site as "T fashion group Private Ltd" and then Save it.
Observe that the following error message is being displayed - "Cannot Save record: Reason: The following Challan(s) are invalid Challan No. (DC No)/Challan Barcode ( Challan Barcode ) is for Managed Site Name"
8
850
850 Performance issue in Import Excel for Issue and consumption tab for Production and bundle module respectively
Go to Inventory > Operations > Conversion > Bundle.
In Issue tab, columns in Import Barcode grid will be - Barcode, Quantity, Error Detail.
In Receive tab, columns in Import Barcode grid will be - Barcode, Quantity, Rate, Error Detail.
Go to Inventory > Operations > Conversion > Production.
In Consumption tab, columns in Import Barcode grid will be - Barcode, Quantity, Error Detail.
In Production tab, columns in Import Barcode grid will be - Barcode, Quantity, Rate, Service Rate, Error Detail.
9
864
864 "KFCS.INT$PKG_STORUNMOWN" - Error message is displaying while importing data of Owned Store Sale
Module:
Admin - Utilities - Data Import
Reported Version:
12.4.5
Scenario:
Go to Admin > Utilities > Data Import.
Try to import data of Owned Store Sale.
Observe that the following error message is being displayed - "KFCS.INT$PKG_STORUNMOWN".
10
867
867 Online sale quantity is not showing for Track Secondary site in POS Analytic Report
Module:
POS Analytic Report
Reported Version:
12.4.5
Scenario:
Go to POS Analytic Report.
Try to run the report for Online Sale quantity.
Observe that it is not showing for Track Secondary site.
11
878
878 No alert message is displayed in Item Creation at the time of Data Import though the mandatory fields are not filled
Module:
Inventory - Product Definition - Article
Reported Version:
12.4.5
Scenario:
Go to Inventory > Product Definition > Article .
Open one Article and make Category1 field as mandatory then Save.
Next go to Admin > Utilities > Data Import .
Click on Add and Import class as "Item Creation / Item Modification".
Now download the sample file and edit the the sample file as per requirement but Article name should be same.
Next Category1 field should be blank and save it as .XLSX file.
Then import the same file and Verify.
Observe that no alert message is displayed.
12
901
901 UDF Sequence issue in Purchase Order module
Module:
UDF Master - Purchase Order
Reported Version:
12.4.5
Scenario:
Go to Utilities > UDF Master > Purchase Order.
Select header, Add Date type.
Then click on Next and create a UDF.
After saving, create UDF again using same process.
Now verify UDF present in Purchase Order.
Observe that there is a issue in UDF Sequence.
13
904
904 "The numbering scheme's document type is not matching with the module." - Error message is displaying while trying to tag Document Scheme "GST (Reverse Invoice)"
Module:
Admin - Utilities - Document Numbering Scheme
Reported Version:
12.4.5
Scenario:
Go to Admin > Utilities > Document Numbering Scheme.
Next go to Action > Tag and Search for Document Numbering Scheme "GST (Reverse Invoice)" .
Try to tag this with Purchase Invoice.
Observe that the following error message is being displayed - "The numbering scheme's document type is not matching with the module."
14
905
905 HSN code is not populating in grid after creating the Item in GRS
Module:
Procurement - Goods In/Out - Receipt
Reported Version:
12.4.5
Scenario:
Go to Procurement >Goods In/Out > Receipt .
Click on Add and Fill all the mandatory fields.
In Item Details click on Create Item and Fill all the needed fields with HSN code.
Then Create Item and Populate Item.
Observe that HSN code is not populating in grid.
15
906
906 "Cannot Save record: Reason: Name is already in use" - Error message is displaying while trying to edit and save Managed Site
Module:
Retail Management - Site
Reported Version:
12.4.5
Scenario:
Go to Retail Management > Site.
Create a Managed site (for example, Site Name = 'Site1') .
Go to Sales and Distribution > Setup > Un-Managed Site and attempt to create a site with name = 'Site1' same as Managed Site.
Again open Managed Site (Example- Site1) in edit mode and try to save it.
Observe that the following error message is being displayed - "Cannot Save record: Reason: Name is already in use".
16
907
907 'Invalid Shipping GSTIN Category ....' - Error message is displaying while updating Shipping details in Un-Managed site through Import data
Module:
Admin - Utilities - Data Import - Un-Managed Site
Reported Version:
12.4.5
Scenario:
Go to Import Data > Un-Managed Site.
Try to update Shipping details(GSTIN Category) through Import data.
Observe that the following error message is being displayed - "Invalid Shipping GSTIN Category ....".
17
911
911 User is unable to change the Stock points
Module:
Inventory - Operations - Transfer - Stock Point Transfer
Reported Version:
12.4.5
Scenario:
Go to Inventory >Operations >Transfer >Stock Point Transfer.
Select one source stock point and a destination stock point.
Now try to change the Stock Points.
Observe that user is unable to change the Stock points.
18
912
912 The "Split" type Conversion is not showing in the Conversion Type module list
Module:
Inventory - Product definition - Set up - Conversion
Reported Version:
12.4.5
Scenario:
Go to Inventory >Product definition >Set up >Conversion.
Create a "Split" type Conversion.
Observe that "Split" type is not showing in Conversion Type module list.
19
913
913 VAT is not calculated in Sales Invoice
Module:
Inventory - Product Definition - Tax Definition
Reported Version:
12.4.5
Scenario:
Go to Inventory > Product Definition > Tax Definition.
Create Tax Group (For example, Vat 15%),Tax Rate ( For example, Tax Rate =15%) and then Map the Tax Rate with Tax Group.
Now open one Item from Item Master and Set Tax Group as newly created(Ex. Vat 15%) , HSN/SAC Code as Non-GST Goods.
Next go to Sales & Distribution > Set Up > Charge > Create a charge (Ex. vat) as below (i) Changeability as "Tax Component [Pick Charge Factor from Inventory: Tax Definition]". (ii) Round Off as "Do not round off". (iii) Tick "Allow user to modify in document".
Now create Sales Term in Sales & Distribution and tag the created charge(Ex. vat) with it.
Now create a Sales Order with the same Created Sales Term and respective Delivery Challan for the sales order.
Now create respective Sales Invoice and Calculate charge .
Try to verify applied VAT.
Observe that VAT is not calculated(For example, VAT is applied 0 instead of 15%).
20
920
920 "The wait operation timed out" was occurring during saving the Audit Journal
Module:
POS - Back Office - Transaction - Audit Journal
Reported Version:
12.4.5
Scenario:
Save Audit journal at POS end.
Sync Taking a long time to complete.
Report taking huge time to open.
Any transactional level entries taking time to save.
21
922
922 Status of Service Order Invoice is pending although Invoice booked against the same Service Order
Module:
Procurement - Operation - Order - Service Order
Reported Version:
12.4.5
Scenario:
Go to Procurement > Operation > Order > Service Order.
Create two same Service Order(Example- ServiceA, ServiceB) for the same owner Site and same Vendor with same Service Rate.
Now create Invoice in Service Invoice Against Document then tag first Service(Example- ServiceA) in its document and Save.
Next Verify the first Service (Example - ServiceA).
Now delete the first service (Example - ServiceA) in Service Invoice Against Document and tag the second Service (Example - ServiceB).
Now Verify second Service (Example - ServiceB).
Observe that Status of Service Order Invoice is showing as Pending.
22
923
923 The third-party loyalty page is not opening at the POS site
Module:
POS - Normal POS > Payment POS - Collection Center > Payment
Reported Version:
12.4.5
Scenario:
Go to POS - Normal POS > Payment POS - Collection Center > Payment.
Now apply Coupon Discount.
Taking time to open widget after clicking on apply loyalty discount.
When we are applying Points for redemption, it is taking to blank screen.
Generate OTP button is not getting highlighted when mouseover, and no popup msg is showing that "OTP send successfully".
Sometimes it is showing - Loading please wait.
23
924
924 Snapshot quantity is getting wrong update in Audit Plan
Go to Procurement > Operations > Goods In/Out > GRC
Select all mandatory fields.
Go to Item details part > Select Order Item > Select the Order.
Select import barcode > Browse the file > Upload the file.
Map it properly > Populate the file.
Observe that Received quantity is not showing.
31
952
952 Salesperson name is not populated at the time of return when Middle Name is null
Module:
Retail management - Security - Salesperson
Reported Version:
12.4.5
Scenario:
Go to Retail management > Security > Salesperson.
Create a salesperson and set Middle Name as NULL.
Create a POS bill and tagged that salesperson.
Create return against the bill and select the invoice for return.
Observe that Salesperson name is not populated in the grid.
32
953
953 "Value was either too large or too small for an Int32." - Error message is displaying while trying to send data from HO to EMR
Module:
Ginesys Launch pad - System Utilities - Data Sync - EMR Sync
Reported Version:
12.4.5
Scenario:
Create a promotion definition where promotion type should be "Quantity based slab benefit".
Set condition as > select a buy assortment > define the qty slab as 1 to 1000000000000000 > select the benefit and save it.
Sync the data from HO to POS.
Create a POSBILL with this promotion.
Sync this data to HO.
Sync this data to EMR.
Observe that the following error message is being displayed - "Value was either too large or too small for an Int32.".
33
957
957 UDF fields are not getting filtered in Promotion
Module:
Retail Management - Promotion - Allocation
Reported Version:
12.4.5
Scenario:
Go to Retail Management > Promotion > Allocation.
Try to filter the available Sites Section (Right Side) on the created UDFs.
Observe that UDF fields are not getting filtered in Promotion.
34
962
962 "Supply type can not be change Pull on completion when the assembly item is selected as component item" - Error message is displaying while trying to change Supply type as Pull-On completion in Job Order
Module:
Production - Process - Job Order
Reported Version:
12.4.5
Scenario:
Go to Production > Process > Job Order.
Provide the required values and Job type should be Re-process.
Select the assembly item.
Open the component item.
Try to change the Supply type as Pull-On completion.
Observe that the following error message is being displayed - "Supply type can not be change Pull on completion when the assembly item is selected as component item"
35
967
967 Extinct Item is not showing in Items without Price Chart window in Purchase Order
Module:
Procurement - Operations - Order - Purchase Order
Reported Version:
12.4.5
Scenario:
Create a Price Chart (Example - Items T1007 and T1008).
Mark one of Items as Extinct in Price Chart (Example - T1008).
Select the vendor (Example - "Ashim and Co. (CLS-Transporter)") in Vendor Master.
Set the Price setting and Price Chart in Procurement tab of vendor master.
Open the Purchase Order Module, select the vendor (Example - "Ashim and Co. (CLS-Transporter)") and set all required values.
Scan the items.(Example - T1006, T1007, and T1008).
Save the Purchase Order entry.
Observe that Extinct Item is not showing in Items without Price Chart window.
36
105062
105062 Performance issue in Create Item button behavior
Module:
Procurement - Operations - Receipts and Purchase Order
Reported Version:
12.2.0
Scenario:
Go to Procurement > Operations > Receipts and Purchase Order.
Provide all required value.
Open create Item window and provide all required value.
Press the Create button and new Item is created.
Now again press Create Item button.
System is providing the information that Item with ICODE: ....... already exist but add the qty in created item for which user is not aware.
37
105253
105253 Nature of Ledger is not changed according to Ledger Group
Module:
Finance- Setup - Chart of Group - Account Group
Reported Version:
12.2.0
Scenario:
Go to Finance> Setup > Chart of Group > Account Group.
Select any node and edit the ledger group by right click.
Change the group and click on Save.
Now open the Ledger.
Check the nature of the ledger.
Observe that Nature of Ledger group is not changed.
38
947
947 E-Invoice was generated using the Supplier Address Details as present in Organization Master in EasemyGST Portal and not from the CSV file sent from Ginesys
Module:
E-Invoice Generator in Ginesys ERP
Reported Version:
12.2.0
Scenario:
Now the provision is given that Supplier Address Details as present in the CSV file sent from Ginesys using that E-Invoice will get generated.
